Explains how the Texas Department of Insurance assists Texans with insurance complaints.
File a Complaint
TDI has a single complaint form for all types of insurance including auto, homeowners, life, health, title, and workers' compensation. Please follow the instructions on the form to provide additional information for certain types of complaints, for example, title, HMO, and workers' compensation claim complaints. Also health care providers should use Attachment A, accessed via a link within the form, to provide additional claim-specific information. To file a complaint in English or Spanish, use the online form at the link below. You may also use the "easy print" option to print out the form then fill in the information and mail or fax your complaint back to TDI.
Provides company contacts, service areas, general complaint and financial data, and other company information about HMOs. Information sorted by HMO company name. Also provides definitions for commonly used HMO terminology.