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Contact the PUC


Mailing Address, Phone & Hours

Address: 1701 N. Congress Avenue
PO Box 13326
Austin, TX 78711-3326
 
Phone: Agency Switchboard: 512-936-7000
Assistance Hotlines: 888-782-8477 or 512-936-7120
Central Records: 512-936-7180
Hours: Agency Switchboard: 8AM - 5PM, M-F
Assistance Hotlines: 9AM - 4PM, M-F
Central Records: 9AM - 5PM, M-F, Closed Friday Noon - 1PM
Email: customer@puc.state.tx.us


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Fraud, Waste and Abuse Hotline

If you would like to report fraud, waste or abuse occurring at the Public Utility Commission of Texas, call the Internal Auditor of the PUC at 512-936-7000 or the Texas State Auditors Hotline at 1-800-TX-AUDIT.

 

Last Updated: 03/01/07

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