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Texas "Do Not Call" List

You now have the opportunity to add your name, address and telephone number to the "No Call List." By placing your name, address and telephone number on this list, you identify yourself as a consumer who does not wish to receive telemarketing calls. This "No Call List" will be maintained by the Public Utility Commission of Texas (PUC). The list prevents telephone solicitations (including text messages or images) to residential and wireless phone numbers from all telemarketers operating in Texas. For an abridged printable version of the information found below please reference our "Texas No Call Lists" (pdf *) factsheet.

Consumers may register for the list in 3 ways:

  1. Online at http://www.texasnocall.com for instant registration. Utilize this easy, automated method to speed your registration. The site is available 24 hours a day, 7 days a week, 365 days a year. Online registration is now free.
  2. Call toll-free 1-866-TXNOCAL(L) (1-866-896-6225) to obtain an application or to register.
  3. Send a written request for an application to:

TEXAS NO CALL
P. O. Box 313
E. Walpole, MA 02032

Statewide "Do Not Call List": There will be a charge of $2.25 to register by mail for each residential and wireless phone number(s) to be included in the statewide "Do Not Call List." Your registered telephone number(s) will remain on the list for three years from the date your residential or wireless telephone number is first published on the list.

Please provide your email address when registering. This is exclusively for correspondence from the Public Utility Commission about the Texas "No Call List" program that will include:

  • Confirmation of your registration
  • Renewal notification 60 days before your registration expires

Your email address will be used for absolutely no other purpose and will not be provided to third parties, unless required by law.


For additional information please reference the following links:


"Texas No-Call List" Violations
To file a complaint for a "Texas No-Call List" violation, please fill out the Texas No-Call List Complaint Form or call 1-888-782-8477 (TTY 1-800-735-2988).


For Rules and Laws on telemarketing please reference the following links:

Texas current rules and laws regarding telemarketing:
http://www.puc.state.tx.us/ocp/telephone/telemark.cfm

FCC telemarketing rules and laws:
http://www.fcc.gov/cib/consumerfacts/Nofaxes.html


Disclosure of Information
If you submit information to the PUC, the information will be disclosed to staff or authorized third-parties to assist the PUC in fulfilling its official duties. The information will not be disclosed to other third parties, unless the PUC receives an Open Records Request and discloses the information pursuant to the "Open Records Act". Upon your request, with few exceptions, you are entitled to be informed about the information that the PUC collects about you. Under the "Open Records Act" you are also entitled to receive and review this information. You are entitled to have the PUC correct any information about you in our possession that is incorrect. If you determine that the PUC has recorded information about you incorrectly, you may request a correction. Questions about this policy should be directed to staff

 

Last Updated: 10/09/08

* PDF files require the use of the Adobe Acrobat Reader. Down load a free copy here.


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