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Behavioral Health Integrated Provider System (BHIPS)Executive OverviewThe Behavioral Health Integrated Provider System, or BHIPS, is a nationally-recognized, Davies Award-winning, Internet-based computer system for behavioral health providers that supports a comprehensive service delivery system. BHIPS offers tools for clinicians to ensure provision of consistent, quality services. Using BHIPS, providers can easily meet state and federal requirements for reporting, including capturing required client and billing data. Research, trend analysis, and management information for decision-making all require significantly more data to be collected from a greater number of sources within an organization. To minimize duplication while efficiently addressing customer and service delivery system needs, the legacy agency Texas Commission on Alcohol and Drug Abuse (TCADA) developed BHIPS. The program was released June 11, 2001, beginning a phased rollout to providers that was completed in November 2002. Many of the business processes designed in BHIPS are modeled on input from provider focus groups as well as the Target Cities model. The Target Cities model emphasizes linkages of information and communication among assessors, case managers, providers, utilization review staff, quality assurance staff, evaluation staff, etc. This solution combines the case management and reporting capabilities of previous legacy TCADA software and adds additional tools making BHIPS a comprehensive information management network to facilitate cooperation and coordination among providers. BackgroundToday’s healthcare industry faces the challenge of delivering quality care in an increasingly cost-sensitive marketplace. Industry leaders, including behavioral health providers, have responded to these demands by increasing the focus on cost control and overall financial and outcome performance measures. The Department of State Health Services (DSHS) is working to increase the effectiveness and efficiency of services and information systems. Each day, providers assess client needs in order to provide the services necessary to help individuals begin and sustain recovery. BHIPS is designed to model a provider’s natural workflow. Provider focus groups were used to gather input for the design of BHIPS to ensure that the system works in a clinical setting. ObjectivesGoalThe purpose of BHIPS is to provide a management information system that offers cost efficient support of provider networks, web-based computerization of record keeping, data sharing within a service network, and support of state and federal reporting requirements.
Web-Based ApplicationBHIPS is a web-based system accessed via the Internet. The only elements needed to use BHIPS are a personal computer, access to the Internet, and a standard Internet browser that may be downloaded free from Microsoft or Netscape. No local file servers are necessary for an organization to access the system. Quality of workstation performance depends on the Internet connection; however, the system was designed to perform efficiently over a 56 Kbps modem. Using the accessibility and stability of the Internet allows the system to yield lower training, installation, and recurring administrative costs. Computer Specifications
Development/SupportThe legacy TCADA developed BHIPS, and DSHS will support and enhance the application. Data gathered through BHIPS will reside at DSHS and access will be controlled by a state-of-the-art security system that ensures only authorized users are granted rights to access the data. For assistance in navigating BHIPS, please call one of the BHIPS Helplines at 1-866-373-1253 or 1-866-214-0547. Functionality
SecurityOverviewBHIPS requires strong, secure communication between the DSHS server and the user’s web browser to ensure data privacy and integrity. First, users are required to use a unique login ID and password to gain access. These IDs and passwords will be maintained and updated by the user through secure processes. Beyond basic login security, there are three primary security concerns on the Internet:
Privacy on the Internet is accomplished through data encryption. The industry standard for data encryption is Secure Sockets Layer (SSL). DSHS uses SSL technology by VeriSign, the same as that used by more than one-half million web sites worldwide including major e-commerce and banking sites. SSL provides the following security benefits:
BHIPS also implements role-based security that allows individuals access to specific data based on their “role.” For example, assessors will have access to only the data that they author or have been allowed to access through the consent of the client. Data is secure to the screen level on each document based on that individual’s role with the client and the organization. This page was last modified May 05, 2009Tuesday May 05 2009 |
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