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Web Site Customer Satisfaction Survey
Thank you for visiting TDI's Web site. On June 1, 2008, TDI launched a new Web site design. Customer comments from previous surveys were considered prior to launching the new design. TDI would appreciate your input on our new look and features.
1.)
Select all TDI Web site(s) you have visited.
TDI's Home Page (www.tdi.state.tx.us)
Division of Worker's Compensation Home Page
HelpInsure.com
TexasHealthOptions.com
The Texas Department of Insurance ...
Strongly
Agree
Agree
Neutral
Disagree
Strongly
Disagree
2.)
Maintains a Web site that is easy to use and is well organized
3.)
Provides useful information and services on its Web site
4.)
Provides an effective search engine
5.)
Meets accessibility standards for customers with disabilities
6.)
Presents information in a user-friendly manner
7.)
Provides access to agency data and research on its Web site
8.)
Effectively manages web page content to minimize loading/response time
Very
Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
9.)
Overall, how satisfied are you with TDI's Web site(s)?
Please help TDI learn more about its Web site customers. If you do not have enough information to repond to a particular question, you should leave it blank.
10.)
Indicate the category that best describes you.
An insurance consumer
An insurance industry representative
A workers' compensation customer
A State Fire Marshal's Office customer
Other (please specify)
12.)
Indicate all reasons for visiting TDI's Web site(s).
File an insurance complaint
File a workers' compensation claim
Obtain workers' compensation information/updates
Obtain insurance coverage or compare insurance rates
Obtain license, certification or continuing education
Obtain State Fire Marshal's Office information/updates
Locate TDI forms, checklists and publications
Research insurance laws and regulation
Research labor code laws and regulation
Search agent/company profiles
Seek employment
Other (please specify)
14.)
Comments or suggestions:
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TDI home page
.
For further information contact
:
susan.farris@tdi.state.tx.us