Telecommunications

The PUC is responsible for:

• Regulation of rates and services for incumbent local exchange carriers that have not elected incentive regulation.
• Certification of competitive local exchange carriers.
• Registration of interexchange carriers, automatic dial announcing devices, payphone providers and other non-dominant carriers.
• Monitoring quality of service of local telecommunications providers.
• Oversight of wholesale and retail telecommunications markets.
• Adopting and enforcing rules relating to telephone competition.
• Monitoring access line reporting for certificated telecommunications providers.
• Administering a discount low-income telephone service program.
• Administering the Texas Relay program (711 services) and oversight of the 911 service program.

Last Updated: 06/26/09