Consumer Rights for Mental Health Services

To know your rights as an individual with a mental illness, to ask questions about DSHS or to file a complaint, you should speak to a Consumer Rights representative at one of the following telephone numbers:

(800) 252.8154 - Texas Only, 8 - 5 p.m. M - F
(512) 206.5760 - Outside Texas, 8 - 5 p.m. M - F
(800) 735.2988 - Relay Texas, Voice
(800) 735.2989 - Relay Texas, TTY

You can also learn about your rights as an individual with a mental illness by viewing our Handbook of Consumer Rights and related materials (File viewing information/Información de visualización de archivos)

For Children

• The Little Dinosaur Named Wilbur
  What young children can expect from hospitalization (PDF, 8.63 MB)

Consumer Rights: Teens

• Teen's Bill Of Rights (PDF, 42 KB) updated January 2009
• Los Derechos De Los Adolescentes (PDF, 28 KB)

Consumer Rights: Adults

• Handbook of Consumer Rights: Mental Health Services (PDF, 262 KB)
• Patient's Bill of Rights (PDF, 89 KB) updated January 2009
• Manual del derechos del consumidor: Servicios de Salud Mental (PDF, 273 KB)
• Declaración de Derechos Civiles para Todo Paciente (PDF, 52 KB)
• Handbook of Consumer Rights in Vietnamese (PDF, 11.84 MB)
  

Charges

• Charges for Community Based Services

This page was last modified January 27, 2009