Welcome.

Medicare is a federal health insurance program established by Congress in 1965 to provide health care insurance for seniors and people with disabilities (added in 1972). The Medicare program has two components, Part A and Part B. Part A provides coverage for services from institutional providers such as hospitals and skilled nursing facilities. Part B provides coverage for services from physicians, non-physician practitioners, laboratories and suppliers.

System Alerts

All Clear Icon TrailBlazer Alerts Web page - providers should visit this page often for announcements regarding the status of the Part A FISS and Part B MCS systems, claims transmission errors, Part B payment delays, remittance advice and check issues, etc. Part A payment timeliness is posted on the Daily Payment Report Web page. 
 
Current Status: All Clear.

Hot Topics

Important Medicare Enrollment Changes and Provider Documentation Requirements, CMS CR 6310 - The effective date of billing for a physician, non-physician practitioner and physician/non-physician practitioner’s organization is the later of the date of filing or the date the physician or non-physician practitioner began furnishing services at the practice location. Select the following link for more information and examples:

 

Customer Service

Customer Service - Indian Health
IVR: (877) 567-9230
Provider Contact Center: (866) 448-5894
TTY: (877) 566-9163
Note: The TTY phone numbers are for hearing impaired callers only.
Hours: 8 a.m. - 4 p.m. (all service areas)
Customer Service - Medicare Part A J4
IVR: (877) 567-9230
Provider Contact Center: (866) 640-9202
TTY: (866) 566-9163
Note: The TTY phone number is for hearing impaired callers only.
Hours: 8 a.m - 4 p.m. (all service areas)
Applies to: Colorado, New Mexico, Oklahoma, Texas
Customer Service - Medicare Part B J4
IVR: (877) 567-9230
Provider Contact Center: (866) 280-6520
TTY: (866) 566-9163
Note: The TTY phone numbers are for hearing impaired callers only.
Hours: 8 a.m. - 4 p.m. (all service areas)
Applies to: Colorado, New Mexico, Oklahoma, Texas
Customer Service - Medicare Part B Virginia
IVR: (866) 502-9049
Provider Contact Center: (866) 717-0010
TTY: (877) 279-2662
Note: The TTY phone numbers are for hearing impaired callers only. Hours: 8 a.m. - 4 p.m. (all service areas)

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Visit the Program Safeguard Contractor for our Medicare Part A and Medicare Part B areas.