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ADAD - Automatic Dial Announcing Device

Overview
  • ADAD stands for Automatic Dial Announcing Device, and this is the mechanism that sends an unsolicited recorded message to your home or workplace and could leave such a message on your answering machine.


  • Since 1986, the Texas PUC has been issuing ADAD permits for a fee. The fee for applications and renewals is $50 and $15 respectively.


  • Who should file: Any individual or company using an ADAD machine or software which leaves a recorded message should file for an ADAD permit application.


  • When to file: Any individual or company wishing to send unsolicited calls via an ADAD machine or software should file for an ADAD permit application PRIOR to engaging in such calls. Failure to do so may result in administrative penalties not to exceed $1000 for each day or portion of a day during which the ADAD was operating in violation of the PUC rules. See below for applicable rules. ADAD permit holders are also required to renew their applications within a year of the date the permit was issued.


  • Incomplete Applications: Incomplete applications will be rejected and returned to you. NOTE: Only two copies will be returned to you and two will remain as public record in our Central Records Division. You will still be required to re-submit 4 copies of the corrected application in its entirety to the Central Records Division.


  • ADAD permit holders are also required to subscribe to the Texas and National Do Not Call lists:
    1. Texas Do Not Call List
    2. National Do Not call List
 
Questions and Answers
Frequently Asked Questions

New Applications Download
ADAD New Permit Application Packet (pdf *) ADADappform.doc
ADAD Complaint Form for the Local Exchange Carrier (LEC) (pdf *)
(Notification of complaint received by a LEC relating to the use of an ADAD)
ADAD_LECform.doc

Annual Renewal Application
ADAD Renewal Application - Login Required
ADAD Permit Holders Annual Renewal Requirement.
To obtain a Login and Password, email jennifer.luckey@puc.state.tx.us with company name and permit number.

Three copies of this Annual Renewal MUST be filed in Central Records.

Penalties
Penalties for Violations Relating to Registration of ADADs
ADAD Cease and Desist Letters FAQ (pdf *)

Rules - Statutes - Orders
Substantive Rule §26.125 - Automatic Dial Announcing Device (ADADs)

Staff Assigned
James Kelsaw at 512-936-7338 or james.kelsaw@puc.state.tx.us
Jennifer Luckey at 512-936-7349 or jennifer.luckey@puc.state.tx.us

 

Last Updated: 09/30/09