HEALTH PLANS
HealthSelect of Texas(administered by Blue Cross Blue Shield of Texas)
Website: HealthSelect website (See additional links and information.)
Link to Provider Finder for HealthSelect
Toll-free Customer Service: (800) 252-8039
Group Number: 38000
Caremark, HealthSelect Prescription Drug Program
Website: Caremark website
Toll-free Customer Service: (888) 886-8490
Group Number: RX1292
Community First Health Plans, Inc. (HMO)
Website: Community First Health Plans website
Link to provider directory for Community First
Toll-free Customer Service: (877) 698-7032
Group Number: 0010180000
FirstCare (HMO)
Website: FirstCare website
Link to provider directories for FirstCare
Toll-free Customer Service: (800) 884-4901
Group Number: M64790
Scott & White Health Plan (HMO)
Website: Scott & White Health Plan website
Link to ProviderLookup Online for Scott & White
Toll-free for Bryan/College Station: (800) 791-8777
Toll-free for Temple: (800) 321-7947
Toll-free for Georgetown: (800) 758-3012
Toll-free for Waco: (800) 684-7947
Group Number: 000058
DENTAL PLANS
Website: HumanaDental website
Link to provider directory for HumanDental DHMO dentists
Link to provider directory for State of Texas Dental Choice PlanSM PPO dentists
Toll-free Customer Service: (877) 377-0987 or TDD (800) 325-2025
Group Number for DHMO: 538226
Group Number for PPO: 536957
LIFE AND DISABILITY CARRIER
Fort Dearborn Life Insurance Company(FDL)
Website: Fort Dearborn Life website
Toll-free Customer Service: (800) 778-2281
Fraud Hotline: (800) 462-3270
LONG-TERM CARE
Administered by John Hancock Life Insurance Company
Website: John Hancock website (*Username: ers, Password: mybenefit)
Toll-free Customer Service: (800) 400-9396
Previously administered by CNA
Website: CNA website (*password ERSCNALTC)
Toll-free Customer Service: (877) 895-6762
Important notice about long-term care enrollment: On February 1, 2007, CNA stopped enrolling new GBP participants. The new carrier for long-term care insurance is John Hancock.
STATE KIDS INSURANCE PROGRAM (SKIP)
Administered through Health and Human Services Commission (HHSC)
Website: SKIP Information on ERS website
Toll-free Customer Service: (877) KIDS-NOW
TEXA$AVER PROGRAM (401(k) and 457 PLANS)
Administered by Great-West Retirement Services®
Website: Texa$aver website
Toll-free Customer Service: (800) 634-5091
TEXFLEX PROGRAM
Administered by PayFlex
Website: PayFlex website
Toll-free Customer Service: (866) 353-9839
ACCESS HR (for Texas Health and Human Services employees)
Website: Access HR website
Toll-free Customer Service: 1-888-TXHHSHR (888-894-4747)
FEDERAL GOVERNMENT ORGANIZATIONS
Social Security Administration (SSA)
Website: SSA website
Toll-free Customer Service: (800) 772-1213
Medicare
Website: Medicare website
Toll-free Customer Service: 1-800-MEDICARE
RELATED ORGANIZATIONS
Retired State Employees Association (RSEA)
Website: RSEA website
Relay Texas (for Hearing Impaired): (800) 735-2988
Austin Area: (512) 451-0087
Texas Public Employees Association
Website: TPEA website
Toll-free Customer Service: (888) FOR-TPEA (367-8732)
Austin Area: (512) 476-2691
Texas State Employees Union (TSEU)
Website: TSEU website
Austin Area: (512) 448-4225
Houston Area: (713) 661-9030
Dallas/Fort Worth Area: (214) 631-7863
San Antonio Area: (210) 354-2900
West Texas Area: (806) 741-0044
Valley Area: (956) 428-0251
