Become a Volunteer for DFPS

Contact Us 10/5/2009

DFPS Hotlines and Information Lines

Hotline

Number/Use

Availability

1-800-252-5400 or https://www.txabusehotline.org

For reporting abuse, neglect, or exploitation of children, the elderly, or people with disabilities.
24 hours a day, seven days a week.

This number is available across the United States.
1-800-233-3405
For information on becoming a foster or adoptive parent through DFPS.
8 a.m. to 5 p.m. Central Time, Monday through Friday
1-800-862-5252
For information about child care in Texas.
8 a.m. to 5 p.m. Central Time, Monday through Friday
1-888-580-HELP
(1-888-580-4357)
To provide peer counseling to runaways and family members.
24 hours a day, seven days a week.
1-800-210-2278
To provide peer counseling to youth and family members for family conflicts, delinquency, truancy, abuse and neglect, and running away.
24 hours a day, seven days a week.
1-800-720-7777
To make an inquiry or complaint about an existing DFPS case.
Available 8 a.m. to 5 p.m. Central Time, Mondays through Fridays
1-800-647-7418
To report abuse, neglect, or exploitation in Mental Health/Mental Retardation facilities.
24 hours a day, seven days a week.

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