Vendor Application/Procedures
Change In Mailing Address:
All vendor applications and exchanged vouchers must be mailed to the Public Utility Commission of Texas at the following address:
Public Utility Commission
C/O STAP Vouchers
1701 N. Congress Ave
PO Box 13326
Austin, TX 78711-3326
Please note: Do not send vouchers or vendor applications to Solix.
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Pursuant to PUC Substantive Rule 26.415, the Public Utility Commission (PUC) provides the following procedural guidelines to facilitate the payment of vendors who have accepted a Specialized Telecommunication Assistive Program (STAP) voucher issued by the Deaf and Hard of Hearing Services from Department of Assistive & Rehabilitative Services (DHHS/DARS) for the purchase of specialized telecommunications devices or services.
Vendors seeking participation in the STAP program must submit an application and all required information in order to begin receiving reimbursement for STAP vouchers. The form will be reviewed and if approved the vendor will be eligible for reimbursement starting the following month. Missing or incomplete information on the application may result in an additional 30 day delay in processing the application to become a STAP vendor.
Required items on the application include, but are not limited to:
- Business ID or Federal ID
- Email address
- Telephone number
- List of individuals approved by vendor to sign for vouchers
- List of approved STAP products intended to sell (ex. TTY, amplified phone, 2 way pager, etc)
No exceptions can be made to these required items. An e-mail address and telephone number need to be valid and in working order, and responses to inquiries need to be within a reasonable period of time.
This application and the vendor guidelines may be amended or supplemented at any time by the PUC, as necessary. It is the vendor's responsibility to remain in compliance.
The PUC has contracted with Solix Inc. to be the Texas Universal Service Fund (TUSF) Administrator. The PUC and Solix Inc. are not responsible for the failure to process vendor registration or reimbursement information mailed to any other address.
Last Updated: 04/17/09
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