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STATE CLASSIFICATION JOB DESCRIPTION |
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Salary Group B19 |
Class No. 5010 |
FAMILY SERVICES SPECIALIST I
GENERAL DESCRIPTION
Performs advanced (senior-level)
consultative services and technical assistance work. Work involves planning, developing, and
implementing an agency program and providing consultative services and
technical assistance to program staff, governmental agencies, community
organizations, or the general public. May supervise the work of others. Works under limited supervision with
considerable latitude for the use of initiative and independent judgment.
EXAMPLES OF WORK PERFORMED
Recommends improvements in services to regional management and advisory and steering committees
Conducts
surveys, inspections, or reviews to determine compliance with certification
requirements, laws, regulations, policies, and procedures.
Studies and analyzes operations and problems, and prepares reports of findings and recommendations.
Prepares and evaluates
administrative reports, studies, and specialized research projects.
Provides
consultative services and technical assistance to plan, implement, and monitor
effective programs and services.
Reviews and
evaluates information on service delivery system methods, outputs, and
activities in order to identify gaps in resources and recommend improvements.
Works with program staff in determining trends and
resolving technical problems.
Works
with and speaks to community and professional groups to coordinate, improve,
and stimulate interest in the program and to secure support for local programs.
Serves as the meeting
facilitator to lead participants in creating an appropriate action plan, utilizing
mediation and facilitation skills.
Ensures
plan developed by clients addresses the areas of services provided through
available community services.
Assists in the review and evaluation of
community services to identify issues and trends resulting from the clients’
use of those services.
Assists
in analyzing the applications and variations of programs to develop an action
plan for improving or initiating new programs.
Assists the
agency in the collection of regional data associated with projects to monitor
performance outcomes and effectiveness.
May
develop policy and procedures manuals.
May supervise the
work of others.
Performs
related work as assigned.
GENERAL QUALIFICATION GUIDELINES
Experience and Education
Experience in social work or related field.
Graduation from an accredited four-year college or university with major
course work in social work, counseling, psychology, criminal justice,
gerontology, early childhood education, elementary or secondary education, or a
related field is generally preferred.
Experience and education may be substituted for one another.
Knowledge, Skills, and
Abilities
Knowledge of local, state, and
federal laws related to the program area; of public administration and
management techniques; of statistical analysis; and of program planning and
implementation.
Ability to gather, assemble,
correlate, and analyze facts; to develop and evaluate policies and procedures;
to prepare reports; to communicate effectively; and to supervise the work of
others.
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State Auditor’s Office |
Revised 9-1-09 |