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STATE CLASSIFICATION JOB DESCRIPTION |
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Salary Group B18 |
Class No. 0282 |
TELECOMMUNICATIONS SPECIALIST II
GENERAL DESCRIPTION
Performs routine (journey-level)
telecommunications work. Work involves diagnosing
and resolving voice and/or data telecommunications problems and installing and
operating telecommunications components.
Works under moderate supervision with limited latitude for the use of
initiative and independent judgment.
EXAMPLES OF WORK PERFORMED
Receives and responds to reports of
trouble related to telecommunications data and equipment.
Confers with contractors and
telephone companies used throughout the communication network with regard to
proper operation, installation, and maintenance of lines, data phone equipment,
and associated terminals.
Maintains records of system
performance and operations.
Monitors telecommunications system
performance and provides security measures, troubleshooting, and maintenance as
needed.
Performs system moves and changes internally or via remote access.
Prepares material requests and time requirements for telecommunication
equipment and wiring.
Provides technical guidance and
assistance in isolating and resolving technical or administrative
telecommunications problems and issues.
Repairs, tests, installs,
customizes, or maintains telecommunications components.
Uses electronic testing equipment to
maintain high quality diagnostic capability to solve telecommunications
problems and implements corrective measures.
May review and prepare
specifications for equipment or licenses.
May assist in designing,
configuring, and implementing network communication products.
May assist in implementing solutions
for network communications or remote dial-in access hardware and software.
May assist in the establishing and
coordinating a preventative maintenance program to ensure proper functioning of
telecommunication systems and equipment.
May assist in developing detail
designs and installation of office wiring infrastructure.
Performs related work as assigned.
GENERAL QUALIFICATION GUIDELINES
Experience and Education
Experience in electronics or
telecommunications installation and maintenance work. Graduation from a standard senior high school
or equivalent is generally preferred.
Education and experience may be substituted for one another.
Knowledge, Skills, and
Abilities
Knowledge of data processing and
telecommunications principles, equipment, procedures, terminology, standards,
and wiring technologies; of network operating systems; and of Federal
Communications Commission policies and procedures.
Skill in the use of
telecommunications test equipment, in personal computers and applicable
software, and in microcomputer or mainframe applications.
Ability to install, operate, and
test telecommunications equipment; to analyze, diagnose, and resolve
telecommunications problems; to interpret technical information; and to
communicate effectively.
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State Auditor’s Office |
Revised 9-1-09 |