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Frequently Asked Questions

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WANT TO SEND SBEC AN E-MAIL? PLEASE READ updated 9/9/04

SBEC receives many questions (e-mails) on a wide variety of subjects. For this reason and to better serve you, we have provided you with several choices below.

Before sending a request or question, please be aware that all applications for credentials, requests for services, and payments for fees, must be initiated through our web based
SBEC Online” system.

Using SBEC Online, you can:

  • Apply for a Certificate
  • Apply for review of out-of-state or out-of-country credentials
  • Pay for services with a credit card or electronic check
  • Maintain your mailing address (required by SBEC board rule)
  • View the status of your certification application
  • View your Texas certifications and examination results

Please review each of the boxes and select the topic most closely related to your question. Incorrectly selected areas may delay our response to you.

Test Registration Issues

If you need a TEA ID number to register for testing with ETS, please login into your SBEC Online account or if you do not have one, you may create a new account by clicking here. Your TEA ID number will be listed in your profile once you have logged in/created your account.

If your name has changed and you wish the name change to be reflected on your Official Record of Educator Certificate, click here (Please provide your social security number, date of birth, previous name, and new name in your e-mail.)

If your question pertains to; click here

  • Fingerprint issues

If your question pertains to; click here

  • Payment you have made for certification fees and/or services
  • Refund of certification fees you are expecting
  • Notice of returned check you have received from SBEC

If your question pertains to; click here

  • General certification and permit rules and requirements
  • Application for certification procedures
  • Technical assistance for SBEC Online
  • Certification status
  • Certificate renewal
  • Assignment requirements

Much of this information may be located on the SBEC Home Page under "Certification Information"

If your question pertains to; click here

  • You are a certified teacher and have questions concerning your Continuing Education hours

Much of this information may be found in "Certification Information", under "Certificate Renewal Requirements"

If you are a certification candidate who has taken certification tests and you have questions related to the following areas, click here

  • Policies related to the testing programs
  • Information on your score report

For answers to the following topics, you will be directed to our test contractor website, Education Testing Service (ETS)

  • Policies related to the testing programs
  • Information on your score report
  • How to register for tests
  • Test administration dates and registration deadlines
  • Fees for tests or your payment for tests
  • Your NES account status
  • How to receive unofficial scores via e-mail or via the internet
  • Internet registration
  • What will happen the day of the test
  • How to obtain preparation manuals/study guide
  • Computer Administered Tests (CAT)
  • Emergency registration
  • Special accommodations for testing

Much of this information may be found in "Standards & Testing" under "Registration Bulletins"

If your question pertains to; click here

  • Investigations and enforcements of alleged educator misconduct
  • Filing a Code of Ethics complaint
  • Educator Sanction History

Much of this information may be located on the SBEC home page under, "Investigations & Disciplinary Rules Enforcement"

If your question pertains to; click here

If your question pertains to; click here

  • General website issues
    NOTE: If you are needing a TEA ID number to register for testing with ETS, please login into your SBEC Online account or if you do not have one, you may create a new account by clicking here. Your TEA ID number will listed in your profile once you have logged in/created your account.