Information for TYC Families and Staff
Español: Página de Recursos para el Huracán Ike from the Texas Department of Insurance
UPDATE: October 1, 2008
One-hundred-thirty-five youth have returned to the Al Price facility as of this update, with the remainder expected to be back on campus by Friday, October 3, 2008. Upon the return to full operations at the Al Price facility, the sole remaining major hurricane-related disruption facing TYC will be the Galveston Parole Office. It is uncertain whether the building will be salvageable. Galveston parole operations have been transferred to the Houston District Office until further notice.
As of October 3rd, the main Galveston District Office telephone number of (409) 762-3481 is ringing the Houston District Office (713) 942-4200. The Galveston District Office fax line (409) 762-5166 is currently ringing the Houston District Office fax line of (713) 484-5523.
UPDATE: September 26, 2008
Al Price employees and youth began returning to the facility Thursday, September 25, 2008. Youth will return in phases to ensure the facility has proper staff coverage. Many unit employees have been affected and displaced by the storm. Wednesday, October 1, 2008, is the target date to have all youth returned to the facility and the resumption of full operations. Parents are being notified individually regarding the specific status and locations of their children.
Parole youth and families supervised by the Galveston District Office can receive information and assistance by contacting the Houston District Office at 713-942-4218.
UPDATE: September 24, 2008
Attention All Al Price Employees:
An initial 56 hours of Administrative Leave was awarded to Al Price employees for the period of 09/11/08 through 09/20/08. A decision has been made to award an additional 24 hours of Administrative Leave to cover through Wednesday, 09/24/08.
As indicated in the update yesterday, we are pleased to announce that the infrastructure at the Al Price facility is intact. All Al Price employees are expected to report for duty at their normal duty time this Thursday, September 25, 2008.
UPDATE: September 23, 2008
Attention All Al Price Employees:
We are pleased to announce that the infrastructure at the Al Price Facility is intact. All Al Price employees are expected to report for duty at their normal duty time this Thursday, September 25, 2008.
If you have any questions, please contact your supervisor, Al Price human resources, and/or the superintendent's office.
UPDATE: September 19, 2008, 11:00 a.m.
Telephone and computer systems at the Houston District Office have been restored. The Galveston District Office will remain closed for the foreseeable future, so all operations and staff from that office have been reassigned to the Houston District Office.
The Al Price State Juvenile Correctional Facility remains closed because electrical service has not yet been restored.
Al Price Employees:
In support of our employees at Al Price that are dealing with personal hardships as a result of Hurricane Gustav and Hurricane Ike, TYC administration is awarding administrative leave to Al Price employees as follows:
Hurricane Gustav
Employees that deployed with the youth will receive administrative leave for each date of deployment (8/29/08 to 09/05/08). Those employees that did not deploy will receive eight (8) hours of administrative leave due to the timing of the mandatory evacuation and the Labor Day holiday.
Hurricane Ike
All Al Price employees have been awarded 56 hours of administrative leave for the period of 09/11/08 through 09/20/08. A decision about the awarding of additional administrative leave beyond 09/20/08 will be announced when it is determined. A determination has not been made as of this date when the Al Price facility will reopen; however, efforts are being made to do so as quickly as possible.
Additional Information
The agency has received several unemployment claims from Al Price employees indicating they have been laid off due to the closure. Please be assured no employees have been terminated because of this temporary closure.
Continue to monitor the TYC website and/or contact the Toll Free Number (877) 201-6158 for additional information.
Español: Si usted es el padre o guardián legal de una juventud que ha sido evacuada de una facilidad de TYC en la preparación para el Huracán Ike, favor de llamar al (409) 749-6100 si usted tiene preguntas con respecto a su niño.
UPDATE: September 16, 2008, Noon
The Houston District Parole Office opened at 8:00 a.m., Tuesday, September 16th with a limited number of parole staff working on cell phones. The telephone and computer systems are still not reliably operational in this office. Parole staff are primarily attempting to contact youth and families to determine what effects Hurricane Ike has had on them.
The Galveston District Office remains closed. Evacuees are not being allowed to return to the island at this time. Two of the TYC Galveston Parole Office staff members will be working out of the Houston District Office.
We will update this page throughout each day with the latest information.
UPDATE: September 15, 2008, 6:30 *
Hurricane Ike After-Storm Update
The Al Price State Juvenile Correctional Facility is currently closed due to the effects of Hurricane Ike. All youth from the facility have been relocated to other TYC facilities, along with approximately 50 TYC staff members. Initial reports are that the facility did not sustain major damage during the storm; however, the facility is still without power. TYC administrators are currently working to assess the facility and checking with local governmental agencies to determine when TYC will be able to return our youth to the facility.
We will update this page throughout each day with the latest information.
Parents of TYC Youth at Al Price:
If you are the parent or legal guardian of a youth, please call the main number of the Al Price facility (409) 749-6100. The phone line has been routed to the Ron Jackson facility, where staff will be available 24-hours-a-day to answers calls.
Español: Si usted es el padre o guardián legal de una juventud que ha sido evacuada de una facilidad de TYC en la preparación para el Huracán Ike, favor de llamar al (409) 749-6100 si usted tiene preguntas con respecto a su niño.
For TYC Al Price Employees:
* Call Toll Free: (877) 201-6158, for questions regarding your status and the status of the Al Price facility. Please continue checking this website for updates.
This line will be answered during normal business hours. Voicemail will be activated for after-hours calls.
Please provide your name, telephone number(s) where you can be reached, and where you are currently located if you are displaced from the Beaumont area.
Additional Resources
Listed below are additional resources that may be useful to our employees affected by Hurricane Ike.
- Employee Assistance Program (link to Alliance Work Partners)
http://www.alliancewp.com/ - To speak to a counselor:
800-343-3822 - For general inquiries:
888-EAP-INFO (327-4636) - EAP Teen Line:
800-334-TEEN (8336) - TDD 800-448-1823
- Disaster Assistance from the American Red Cross
If you have immediate emergency needs for food, clothing, shelter, or medical care, you can visit one of the local offices of the American Red Cross or call the toll-free number.
Toll Free: 1-800-Red Cross
www.redcross.org
- Contact the Federal Emergency Management Agency (FEMA)
Toll Free: 1-800-621-FEMA (3362)
Register for FEMA assistance: http://www.fema.gov/assistance/register.shtm
FEMA Assistance Summary .pdf file listing counties affected by the Hurricane Ike disaster declaration.
- Contact the Texas Department of Insurance
Toll Free Consumer Help Line: 1-800-252-3439
http://www.tdi.state.tx.us/consumer/storms/cpmhurrike.html
Información del huracán en español: http://www.tdi.state.tx.us/consumer/storms/cpmhurrikes.html
- Contact Your Insurance Carrier
List of insurance companies from the Texas Department of Insurance
http://www.tdi.state.tx.us/consumer/storms/cpmdiscatlist.html
List of flood insurance companies in Texas from the Texas Department of Insurance
http://www.tdi.state.tx.us/consumer/storms/cpmfloodlist.html
- National Flood Insurance Program (NFIP)
The NFIP encourages policyholders who experienced flood damage to file their claim through the agent who issued their flood insurance policy. Consumers interested in purchasing flood insurance should ask their agent about such coverage.
Toll Free: 1-888-FLOOD 29 (356-6329)
http://www.floodsmart.gov
NFIP Summary of Coverage (.pdf, Texas Department of Insurance)
After the Flood Fact Sheet (.pdf, Texas Department of Insurance)
Filing Your Flood Insurance Claim (.pdf, Texas Department of Insurance)
- Texas Windstorm Insurance Association (TWIA)
Important Notice: When reporting windstorm claims, some may not be aware that coverage for wind may be provided separately under a TWIA policy.
Toll Free: 1-800-788-8247 for more information about windstorm insurance
http://www.twia.org.
See the TWIA Claim Form (First Notice of Loss) from TWIA: www.twia.org/Submit_Claim.html
- Texas Department of State Health Services Hurricane Information
www.dshs.state.tx.us/preparedness/hurricanes.shtm
Información del huracán en español: http://www.dshs.state.tx.us/preparedness/hurricanes_span.shtm