Website SurveyMemorial Service Life and Lincoln Memorial Life Resource Page
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September 15, 2009 Backgroung Information | FAQs | Prevent Insurance Fraud | File an Insurance Complaint | Press Releases Update as of 9/10/2009: The NOTICE OF RECEIVERSHIP AND CLAIMS FILING DEADLINES and PROOF OF CLAIM Form were mailed to potential claimants beginning July 1, 2009 through August 15, 2009. If you did not receive a Notice and Proof of Claim form, the forms are available for download from the Special Deputy Receiver’s Website, http://www.lincolnmemoriallife.com/, under the NOTICE tab. Generally, no receivership estate claims will be reviewed until after the claim filing deadline of January 23, 2010. The State Life and Health Insurance Guaranty Associations (IGAs) continue to pay death benefits on life insurance policies as claims are presented. Consumers do not need to file a Proof of Claim with the SDR to receive IGA payment under life insurance policies and annuities of Lincoln Memorial or Memorial Service. The Proof of Claim form and claims filing deadline would apply to all claims other than IGA claims; including vendor/supplier claims, and claims by funeral homes for “growth” or “inflation” or related to contracts that are not secured by life insurance policies. Questions regarding the Notice or the Proof of Claim filing may be directed to 1-866-991-3710. Background InformationThe Texas Department of Insurance (TDI) placed Lincoln Memorial Life Insurance Company (Lincoln Memorial), Memorial Service Life Insurance Company (Memorial Service), and National Prearranged Services, Inc. (NPS) (collectively, the "Companies") into receivership for rehabilitation under Chapter 443 of the Texas Insurance Code. The Travis County District Court issued an Agreed Order Appointing Rehabilitator and Permanent Injunction ("Agreed Order") on May 14, 2008. Representatives of the Companies consented to the receivership and signed the Agreed Order. On September 22, 2008, the Companies were placed in Liquidation via an Order Appointing Liquidator, Order Approving Liquidation Plan and Permanent Injunction (“Liquidation Order”) issued by the Texas Receivership Court, and the Liquidation Plan became effective on October 23, 2008. TDI is providing consumers with answers to Frequently Asked Questions and other information about the actions taken in Texas. However, more detailed information is available at http://www.lincolnmemoriallife.com/. Additional information for the Texas funeral home industry is available from the Texas Department of Banking. This web page will be updated as new information becomes available. Frequently Asked QuestionsQ: What Companies are involved in the Receivership? Q: Who is in charge of Lincoln, Memorial and NPS? Q: What is the effect of the Order Appointing Liquidator, Order Approving Liquidation Plan and Permanent Injunction ("Liquidation Order")? Q: What should I do if a funeral provider is refusing to honor a pre-need contract? Q: What is the best way to receive continuing updates or find out more information? Prevent Insurance FraudInsurance Fraud Toll-Free Hotline - 1-888-327-8818 Online Fraud Reporting Secure Transmission, Fast, Comprehensive, Easy Data Entry Online Fraud Reporting for Insurance Companies File an Insurance ComplaintRead about TDI's consumer complaints process in the Helping You With Your Insurance Complaint publication. You may also e-mail, mail, or fax your complaint along with copies of your supporting documents to
Press Releases
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