Service Evaluation Survey

The Texas Railroad Commission is committed to providing outstanding services to the state's citizens through its wide variety of regulated responsibilities encompassing oil and gas production, the pipeline industry, natural gas utilities, LP-gas service companies and mining. The agency strives to work efficiently with these essential industries to provide a streamlined permitting process while at the same time ensuring public safety and environmental protection. RRC also continues the delivery of vast amounts of data to help these industries conduct business in Texas.

In an effort to improve the RRC's delivery of services, please take a few minutes to complete the general service evaluation survey

Office Contacted:	Nature of complaint/request:
Staff	Rating Scale
Knowledgeable
Helpful
Courteous
Complaint Handling	Rating Scale
Responsiveness
Timeliness
Ease
Communications	Rating Scale
Clarity
Content
Access
Courtesy
Timeliness of Service	Rating Scale
Wait time
Times available
Internet Site	Rating Scale
Ease of use
Content
Printed Information	Rating Scale
Availability
Accuracy of information
Facilities	Rating Scale
Office was convenient and easy to locate
Office was clean and orderly
Overall satisfaction with services received
Other
If you are located within the United States, please state your primary language if it is NOT English Si usted esta localizado en los Estados Unidos, por favor haga mencion de su idioma principal si NO es el Ingles.
Comments:

If you would like to be contacted by a RRC employee to discuss your comments/suggestions, please fill out the following:
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Phone:
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E-mail:
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