Accessibility Policy
Web Accessibility
The Office of Injured Employee Counsel (OIEC) is committed to making its Website accessible to all users to the greatest extent possible. Information on the OIEC Website has been formatted to accommodate browser software for the visually impaired wherever possible. Publications to the Website are generally available in hypertext markup language (html) with alt tags provided to describe images on the site.
Some information on this site may be in the form of Adobe® Portable Document Format (PDF) documents. To view PDF documents on our Websites, you will need Acrobat Reader version 7.0 or above. If you do not have Acrobat Reader, please go to www.adobe.com and follow the instructions to download the free software. To convert a PDF file to an HTML accessible form go to http://access.adobe.com/simple_form.html for assistance. You may also refer to Adobe's website for information regarding additional tools to allow access to PDF files for the visually impaired.
If you use assistive technology and the format of any material on OIEC's Website interferes with your ability to access the information, please use the following point of contact for assistance. To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility problem, the preferred format in which to receive the material, the Web address of the requested material, and your contact information. The primary contact for OIEC’s Customer Services:
Voice: 1-866-EZE-OIEC (1-866-393-6432)Fax: 1-512-804-4181
Email: OIECInbox@oiec.state.tx.us
Interpreter Services
Click here for OIEC Plan for Non-English-Speaking Customers
To speak to someone in Spanish, you may use the toll-free number 1-866-EZE-OIEC (1-866-393-6432). You will be connected with someone in an OIEC customer service location who speaks Spanish. You may also contact the Field Office nearest you. OIEC provides interpreter services for additional languages either by a state employee or a private provider. To request interpreter services, contact the Division of Workers’ Compensation Customer Services at 512-804-4636 or Customer Service at 1-800-372-7713.Physical Access
All OIEC facilities are accessible to persons with disabilities. To request special assistance, please contact the Field Office you will be visiting or contact OIEC Customer Service at 1-866-EZE-OIEC (393-6432).
Comments
The Office of Injured Employee Counsel welcomes comments on how to improve the Websites' accessibility for users with disabilities. If you have any questions about this information, or about this website, you can contact us at the OIEC Customer Service:
OIECInbox@oiec.state.tx.us
Office of Injured Employee Counsel
7551 Metro Center Drive, Suite 100, Mail Stop 50
Austin, Texas 78744-1609
Additional information about accessibility programs in Texas is available from the Governor's Committee on People with Disabilities.
