The Federal Reserve Bank of San Francisco
Highlights
5 Tips for Shopping for a Mortgage Five Tips for Shopping for a Mortgage
This guide is designed to help homebuyers find the mortgage that is best for them, avoid potential pitfalls and make well-informed decisions when choosing a home loan. (learn more) (offsite)
   
Five Tips for Avoiding Foreclosure Scams Five Tips for Avoiding Foreclosure Scams
Reports of mortgage foreclosure scams are on the rise. Knowing what to watch for and where to turn for help is vital for families who are struggling to remain in their homes. (learn more) (offsite)

 
Federal Reserve Consumer Help Federal Reserve Consumer Help
The Federal Reserve's new centralized consumer intake function has been designed to provide national support and resources to consumers with inquiries or complaints about a bank or other financial institution.
   

Information & Assistance

Five Tips for Avoiding Foreclosure Scams (offsite)

Home Affordable Refinance and Modification Options (offsite)

Foreclosure Resources (offsite)

Consumer Complaints (offsite)

Your Banking Rights

Personal Financial Education

Our Purpose

Resources
A list of online consumer information resources
more
Contacts
General contact information for FRBSF departments and functions
more
Publications

Bank Products

Credit & Charge Cards

Frauds & Scams

How to Establish, Use, & Protect Your Credit

Plastic Fraud

Private Mortgage Insurance (PMI)

SHOP: The Credit Card You Pick Can Save You Money (PDF - 214KB)

Take Charge: Fighting Back Against Identity Theft (offsite)

Your Credit Report

Your Credit Rights

more

About Consumer Information

Consumer protection laws cover virtually all financial transactions involving consumers, including charge and credit card, ATM, deposit account, automobile lease, and mortgage transactions. The Federal Reserve:

  • Implements these laws
  • Ensures that consumers get comprehensive information
  • Ensures fair treatment
  • Assists consumers in filing complaints
  • Responds to inquiries
  • Provides consumer education publications and other materials
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