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Title 49--Transportation
CHAPTER III--FEDERAL MOTOR CARRIER SAFETY ADMINISTRATION,
DEPARTMENT OF TRANSPORTATION
PART 375--TRANSPORTATION OF HOUSEHOLD GOODS IN INTERSTATE COMMERCE; CONSUMER PROTECTION REGULATIONS
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 | 375.101 | Who must follow these regulations? |
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| 375.103 | What are the definitions of terms used in this part? |
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| 375.105 | What are the information collection requirements of this part? |
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| 375.201 | What is my normal liability for loss and damage when I accept goods from an individual shipper? |
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| 375.203 | What actions of an individual shipper may limit or reduce my normal liability? |
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| 375.205 | May I have agents? |
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| 375.207 | What items must be in my advertisements? |
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| 375.209 | How must I handle complaints and inquiries? |
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| 375.211 | Must I have an arbitration program? |
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| 375.213 | What information must I provide to a prospective individual shipper? |
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| 375.215 | How must I collect charges? |
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| 375.217 | How must I collect charges upon delivery? |
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| 375.219 | May I extend credit to shippers? |
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| 375.221 | May I use a charge or credit card plan for payments? |
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| 375.301 | What service options may I provide? |
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| 375.303 | If I sell liability insurance coverage, what must I do? |
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| 375.401 | Must I estimate charges? |
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| 375.403 | How must I provide a binding estimate? |
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| 375.405 | How must I provide a non-binding estimate? |
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| 375.407 | Under what circumstances must I relinquish possession of a collect-on-delivery shipment transported under a non-binding estimate? |
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| 375.409 | May household goods brokers provide estimates? |
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| 375.501 | Must I write up an order for service? |
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| 375.503 | Must I write up an inventory? |
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| 375.505 | Must I write up a bill of lading? |
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| 375.507 | Must I determine the weight of a shipment? |
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| 375.509 | How must I determine the weight of a shipment? |
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| 375.511 | May I use an alternative method for shipments weighing 3,000 pounds or less? |
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| 375.513 | Must I give the individual shipper an opportunity to observe the weighing? |
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| 375.515 | May an individual shipper waive his/her right to observe each weighing? |
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| 375.517 | May an individual shipper demand re-weighing? |
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| 375.519 | Must I obtain weight tickets? |
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| 375.521 | What must I do if an individual shipper wants to know the actual weight or charges for a shipment before I tender delivery? |
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| 375.601 | Must I transport the shipment in a timely manner? |
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| 375.603 | When must I tender a shipment for delivery? |
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| 375.605 | How must I notify an individual shipper of any service delays? |
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| 375.607 | What must I do if I am able to tender a shipment for final delivery more than 24 hours before a specified date? |
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| 375.609 | What must I do for shippers who store household goods in transit? |
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| 375.701 | May I provide for a release of liability on my delivery receipt? |
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| 375.703 | What is the maximum collect-on-delivery amount I may demand at the time of delivery? |
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| 375.705 | If a shipment is transported on more than one vehicle, what charges may I collect at delivery? |
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| 375.707 | If a shipment is partially lost or destroyed, what charges may I collect at delivery? |
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| 375.709 | If a shipment is totally lost or destroyed, what charges may I collect at delivery? |
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| 375.801 | What types of charges apply to subpart H? |
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| 375.803 | How must I present my freight or expense bill? |
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| 375.805 | If I am forced to relinquish a collect-on-delivery shipment before the payment of ALL charges, how do I collect the balance? |
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| 375.807 | What actions may I take to collect the charges upon my freight bill? |
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| 375.901 | What penalties do we impose for violations of this part? |
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