DEPARTMENT OF THE INTERIOR |
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2008 FEDERAL HUMAN CAPITAL SURVEY RESULTS |
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(Survey Administration Period 8/1/08 to 9/26/08) |
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Strongly Agree | Agree | Neither Agree Nor Disagree | Disagree | Strongly Disagree | Do Not Know/ No Basis to Judge |
Percent Positive | Total | ||||
*1. |
The people I work with cooperate to get the job done. | N | 7,707 | 14,349 | 2,588 | 1,924 | 458 | NA | 27,026 | ||
% | 28.2 | 53.2 | 9.8 | 7.1 | 1.7 | NA | 81.4 | 100 | |||
*2. |
I am given a real opportunity to improve my skills in my organization. | ||||||||||
N | 5,211 | 11,698 | 4,761 | 3,861 | 1,494 | NA | 27,025 | ||||
% | 19.0 | 43.2 | 17.7 | 14.4 | 5.6 | NA | 62.2 | 100 | |||
3. |
I have enough information to do my job well. | ||||||||||
N | 4,211 | 14,646 | 4,587 | 2,952 | 630 | NA | 27,026 | ||||
% | 15.4 | 54.2 | 17.1 | 11.0 | 2.3 | NA | 69.6 | 100 | |||
4. |
I feel encouraged to come up with new and better ways of doing things. | ||||||||||
N | 5,943 | 10,584 | 4,970 | 3,824 | 1,705 | NA | 27,026 | ||||
% | 21.6 | 39.2 | 18.6 | 14.2 | 6.4 | NA | 60.8 | 100 | |||
*5. |
My work gives me a feeling of personal accomplishment. | ||||||||||
N | 7,553 | 12,173 | 4,002 | 2,220 | 1,080 | NA | 27,028 | ||||
% | 27.8 | 45.2 | 14.9 | 8.2 | 4.0 | NA | 73.0 | 100 | |||
*6. |
I like the kind of work I do. | ||||||||||
N | 11,049 | 12,020 | 2,757 | 902 | 300 | NA | 27,028 | ||||
% | 41.0 | 44.4 | 10.2 | 3.3 | 1.1 | NA | 85.4 | 100 | |||
*7. |
I have trust and confidence in my supervisor. | ||||||||||
N | 7,199 | 9,487 | 4,840 | 2,928 | 2,573 | NA | 27,027 | ||||
% | 26.3 | 35.2 | 18.0 | 10.9 | 9.6 | NA | 61.5 | 100 | |||
8. |
I recommend my organization as a good place to work. | ||||||||||
N | 6,354 | 10,919 | 5,393 | 2,697 | 1,662 | NA | 27,025 | ||||
% | 23.3 | 40.4 | 20.1 | 10.1 | 6.2 | NA | 63.7 | 100 | |||
Very Good | Good | Fair | Poor | Very Poor | Do Not Know/ No Basis to Judge |
Percent Positive | Total | ||||
*9. |
Overall, how good a job do you feel is being done by your immediate supervisor/team leader? | N | 7,791 | 9,296 | 5,683 | 2,516 | 1,740 | NA | 27,026 | ||
% | 28.5 | 34.5 | 21.2 | 9.4 | 6.5 | NA | 62.9 | 100 | |||
10. |
How would you rate the overall quality of work done by your work group? | ||||||||||
N | 9,832 | 12,436 | 3,846 | 725 | 187 | NA | 27,026 | ||||
% | 35.7 | 46.3 | 14.5 | 2.8 | 0.7 | NA | 82.0 | 100 | |||
Strongly Agree | Agree | Neither Agree Nor Disagree | Disagree | Strongly Disagree | Do Not Know/ No Basis to Judge |
Percent Positive | Total | ||||
*11. |
The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals. | ||||||||||
N | 3,842 | 15,578 | 4,240 | 2,483 | 679 | 200 | 27,022 | ||||
% | 14.1 | 57.6 | 15.8 | 9.2 | 2.6 | 0.7 | 71.7 | 100 | |||
*12. |
My supervisor supports my need to balance work and other life issues. | ||||||||||
N | 10,064 | 11,266 | 3,057 | 1,348 | 1,107 | 186 | 27,028 | ||||
% | 36.8 | 41.8 | 11.5 | 5.0 | 4.1 | 0.7 | 78.6 | 100 | |||
13.
|
Supervisors/team leaders in my work unit provide employees with the opportunities to demonstrate their leadership skills. |
N |
4,531 |
11,461 |
5,720 |
3,261 |
1,808 |
247 |
27,028 |
||
% | 16.5 | 42.4 | 21.4 | 12.1 | 6.7 | 0.9 | 58.9 | 100 | |||
*14. |
My work unit is able to recruit people with the right skills. | N | 2,299 | 9,260 | 7,456 | 4,920 | 2,433 | 659 | 27,027 | ||
% | 8.3 | 33.8 | 27.9 | 18.3 | 9.3 | 2.5 | 42.0 | 100 | |||
* AES prescribed items. | Percentages are weighted to be representative of the Agency's population. | ||||||||||
Sample or Population: Population | Surveys Completed: 27030 | ||||||||||
Number in Population: 47,817 | Response Rate: 56.5% | ||||||||||
Strongly Agree | Agree | Neither Agree Nor Disagree | Disagree | Strongly Disagree | Do Not Know/ No Basis to Judge |
Percent Positive | Total | ||||
15. |
The skill level in my work unit has improved in the past year. | N | 3,352 | 9,751 | 7,999 | 3,781 | 1,613 | 528 | 27,024 | ||
% | 12.2 | 36.1 | 29.6 | 14.0 | 6.1 | 1.9 | 48.3 | 100 | |||
16. |
I have sufficient resources (for example, people, materials, budget) to get my job done. | ||||||||||
N | 2,359 | 9,352 | 4,542 | 6,471 | 4,088 | 210 | 27,022 | ||||
% | 8.6 | 34.5 | 17.1 | 23.9 | 15.2 | 0.8 | 43.1 | 100 | |||
*17. |
My workload is reasonable. | ||||||||||
N | 2,066 | 11,539 | 4,688 | 5,506 | 3,065 | 161 | 27,025 | ||||
% | 7.6 | 43.0 | 17.6 | 20.0 | 11.1 | 0.6 | 50.6 | 100 | |||
*18. |
My talents are used well in the workplace. | ||||||||||
N | 4,018 | 12,287 | 4,421 | 3,823 | 2,242 | 236 | 27,027 | ||||
% | 14.7 | 45.4 | 16.5 | 14.1 | 8.4 | 0.9 | 60.1 | 100 | |||
*19. |
I know how my work relates to the agency’s goals and priorities. | N | 7,649 | 14,754 | 2,853 | 1,059 | 570 | 143 | 27,028 | ||
% | 27.8 | 54.7 | 10.8 | 4.0 | 2.2 | 0.6 | 82.5 | 100 | |||
*20. |
The work I do is important. | N | 12,059 | 12,222 | 1,950 | 456 | 254 | 87 | 27,028 | ||
% | 44.4 | 45.4 | 7.3 | 1.6 | 1.0 | 0.3 | 89.8 | 100 | |||
*21. |
Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well. | ||||||||||
N | 5,295 | 13,191 | 4,045 | 2,871 | 1,483 | 142 | 27,027 | ||||
% | 19.5 | 49.0 | 15.0 | 10.5 | 5.5 | 0.5 | 68.4 | 100 | |||
*22. |
Promotions in my work unit are based on merit. | ||||||||||
N | 1,870 | 7,843 | 7,158 | 4,725 | 4,091 | 1,339 | 27,026 | ||||
% | 6.8 | 28.8 | 26.6 | 17.5 | 15.3 | 5.0 | 35.6 | 100 | |||
*23. |
In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. |
N | 1,075 | 6,387 | 7,037 | 6,100 | 4,708 | 1,719 | 27,026 | ||
% | 3.9 | 23.3 | 26.3 | 22.6 | 17.5 | 6.4 | 27.2 | 100 | |||
*24. |
Employees have a feeling of personal empowerment with respect to work processes. | N | 1,640 | 9,805 | 7,655 | 4,810 | 2,481 | 634 | 27,025 | ||
% | 6.0 | 36.1 | 28.7 | 17.7 | 9.2 | 2.4 | 42.0 | 100 | |||
25. |
Employees are rewarded for providing high quality products and services to customers. | N | 2,590 | 9,913 | 6,126 | 4,790 | 3,046 | 559 | 27,024 | ||
% | 9.3 | 36.3 | 23.0 | 17.9 | 11.4 | 2.1 | 45.6 | 100 | |||
*26. |
Creativity and innovation are rewarded. | N | 2,308 | 8,670 | 7,292 | 5,078 | 3,082 | 596 | 27,026 | ||
% | 8.3 | 31.8 | 27.2 | 19.0 | 11.6 | 2.2 | 40.1 | 100 | |||
*27. |
Pay raises depend on how well employees perform their jobs. | N | 1,029 | 4,924 | 7,798 | 6,952 | 4,913 | 1,404 | 27,020 | ||
% | 3.8 | 18.1 | 28.9 | 25.6 | 18.4 | 5.2 | 21.9 | 100 | |||
28. |
Awards in my work unit depend on how well employees perform their jobs. | N | 2,344 | 9,660 | 5,768 | 4,441 | 3,632 | 1,180 | 27,025 | ||
% | 8.5 | 35.4 | 21.6 | 16.5 | 13.6 | 4.4 | 43.9 | 100 | |||
*29. |
In my work unit, differences in performance are recognized in a meaningful way. | N | 1,307 | 6,716 | 8,096 | 5,917 | 3,757 | 1,231 | 27,024 | ||
% | 4.7 | 24.5 | 30.2 | 21.9 | 14.0 | 4.6 | 29.3 | 100 | |||
*30. |
My performance appraisal is a fair reflection of my performance. | N | 3,433 | 12,822 | 5,268 | 2,917 | 2,050 | 532 | 27,022 | ||
% | 12.5 | 47.4 | 19.7 | 10.8 | 7.6 | 2.0 | 59.9 | 100 | |||
*31. |
Discussions with my supervisor/team leader about my performance are worthwhile. | N | 3,806 | 10,916 | 6,130 | 3,250 | 2,526 | 395 | 27,023 | ||
% | 13.9 | 40.4 | 22.9 | 12.1 | 9.3 | 1.4 | 54.3 | 100 | |||
* AES prescribed items. | |||||||||||
Strongly Agree | Agree | Neither Agree Nor Disagree | Disagree | Strongly Disagree | Do Not Know/ No Basis to Judge |
Percent Positive | Total | ||||
*32. | In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (for example, Fully Successful, Outstanding). | N | 4,214 | 13,057 | 4,435 | 2,976 | 1,695 | 641 | 27,018 | ||
% | 15.4 | 48.6 | 16.5 | 10.9 | 6.2 | 2.4 | 64.0 | 100 | |||
33. | I am held accountable for achieving results. | ||||||||||
N | 5,535 | 16,563 | 3,401 | 961 | 326 | 237 | 27,023 | ||||
% | 20.0 | 61.4 | 12.8 | 3.7 | 1.2 | 0.9 | 81.4 | 100 | |||
34. | Supervisors/team leaders in my work unit are committed to a workforce representative of all segments of society. | ||||||||||
N | 3,563 | 10,845 | 7,356 | 2,020 | 1,264 | 1,973 | 27,021 | ||||
% | 12.9 | 39.9 | 27.5 | 7.5 | 4.7 | 7.4 | 52.9 | 100 | |||
35. | Policies and programs promote diversity in the workplace (for example, recruiting minorities and women, training in awareness of diversity issues, mentoring). | ||||||||||
N | 3,704 | 11,490 | 6,803 | 2,066 | 1,420 | 1,542 | 27,025 | ||||
% | 13.5 | 42.1 | 25.5 | 7.7 | 5.3 | 5.9 | 55.7 | 100 | |||
*36. | Managers/supervisors/team leaders work well with employees of different backgrounds. | ||||||||||
N | 4,279 | 12,430 | 5,686 | 2,021 | 1,484 | 1,120 | 27,020 | ||||
% | 15.7 | 45.9 | 21.2 | 7.5 | 5.6 | 4.1 | 61.6 | 100 | |||
*37. | I have a high level of respect for my organization’s senior leaders. | ||||||||||
N | 2,938 | 8,652 | 6,866 | 4,737 | 3,659 | 171 | 27,023 | ||||
% | 10.8 | 32.0 | 25.4 | 17.5 | 13.7 | 0.6 | 42.8 | 100 | |||
*38. | In my organization, leaders generate high levels of motivation and commitment in the workforce. | ||||||||||
N | 1,773 | 6,893 | 7,951 | 6,336 | 3,819 | 255 | 27,027 | ||||
% | 6.4 | 25.3 | 29.5 | 23.5 | 14.3 | 0.9 | 31.8 | 100 | |||
39. | My organization’s leaders maintain high standards of honesty and integrity. | ||||||||||
N | 2,832 | 8,843 | 7,265 | 3,784 | 3,183 | 1,117 | 27,024 | ||||
% | 10.3 | 32.9 | 26.9 | 14.0 | 11.8 | 4.2 | 43.2 | 100 | |||
*40. | Managers communicate the goals and priorities of the organization. | ||||||||||
N | 2,398 | 11,716 | 6,408 | 4,030 | 2,270 | 203 | 27,025 | ||||
% | 8.7 | 43.1 | 23.9 | 15.0 | 8.5 | 0.8 | 51.8 | 100 | |||
*41. | Managers review and evaluate the organization’s progress toward meeting its goals and objectives. | ||||||||||
N | 2,253 | 10,966 | 7,201 | 3,173 | 1,739 | 1,694 | 27,026 | ||||
% | 8.2 | 40.3 | 26.8 | 11.9 | 6.5 | 6.3 | 48.5 | 100 | |||
*42. | Employees are protected from health and safety hazards on the job. | ||||||||||
N | 5,441 | 15,458 | 3,519 | 1,480 | 865 | 264 | 27,027 | ||||
% | 19.9 | 57.1 | 13.2 | 5.6 | 3.3 | 1.0 | 76.9 | 100 | |||
*43. | My organization has prepared employees for potential security threats. | ||||||||||
N | 3,472 | 13,623 | 5,724 | 2,522 | 1,007 | 678 | 27,026 | ||||
% | 12.7 | 50.2 | 21.4 | 9.4 | 3.8 | 2.5 | 62.9 | 100 | |||
44. | Complaints, disputes or grievances are resolved fairly in my work unit. | ||||||||||
N | 1,849 | 7,820 | 7,478 | 3,343 | 2,970 | 3,563 | 27,023 | ||||
% | 6.7 | 28.8 | 27.7 | 12.4 | 11.1 | 13.3 | 35.5 | 100 | |||
45. | Arbitrary action, personal favoritism and coercion for partisan political purposes are not tolerated. | ||||||||||
N | 3,326 | 9,432 | 6,059 | 3,152 | 2,998 | 2,058 | 27,025 | ||||
% | 12.0 | 34.8 | 22.6 | 11.7 | 11.1 | 7.7 | 46.9 | 100 | |||
46. | Prohibited Personnel Practices (for example, illegally discriminating for or against any employee/applicant, obstructing a person’s right to compete for employment, knowingly violating veterans’ preference requirements) are not tolerate | ||||||||||
N | 4,898 | 11,418 | 4,722 | 1,609 | 1,737 | 2,639 | 27,023 | ||||
% | 17.8 | 42.2 | 17.6 | 6.0 | 6.5 | 9.9 | 60.0 | 100 | |||
47. | I can disclose a suspected violation of any law, rule or regulation without fear of reprisal. | ||||||||||
N | 3,326 | 9,172 | 6,209 | 3,146 | 2,910 | 2,257 | 27,020 | ||||
% | 12.1 | 34.2 | 23.0 | 11.6 | 10.8 | 8.4 | 46.3 | 100 | |||
* AES prescribed items. | |||||||||||
Strongly Agree | Agree | Neither Agree Nor Disagree | Disagree | Strongly Disagree | Do Not Know/ No Basis to Judge |
Percent Positive | Total | ||||
48. | Supervisors/team leaders provide employees with constructive suggestions to improve their job performance. | N | 2,242 | 12,356 | 6,651 | 3,841 | 1,569 | 365 | 27,024 | ||
% | 8.2 | 45.6 | 24.8 | 14.3 | 5.8 | 1.3 | 53.8 | 100 | |||
*49. | Supervisors/team leaders in my work unit support employee development. | ||||||||||
N | 4,204 | 13,195 | 4,922 | 2,878 | 1,617 | 209 | 27,025 | ||||
% | 15.2 | 48.6 | 18.6 | 10.8 | 6.1 | 0.8 | 63.8 | 100 | |||
50. | Employees have electronic access to learning and training programs readily available at their desk. | ||||||||||
N | 5,923 | 15,689 | 3,070 | 1,435 | 529 | 379 | 27,025 | ||||
% | 21.4 | 58.0 | 11.7 | 5.5 | 2.1 | 1.4 | 79.3 | 100 | |||
*51. | My training needs are assessed. | ||||||||||
N | 2,409 | 10,298 | 6,854 | 5,163 | 1,944 | 357 | 27,025 | ||||
% | 8.7 | 38.0 | 25.4 | 19.2 | 7.3 | 1.3 | 46.7 | 100 | |||
52. | Managers promote communication among different work units (for example, about projects, goals, needed resources). | ||||||||||
N | 2,776 | 11,165 | 6,009 | 4,286 | 2,311 | 478 | 27,025 | ||||
% | 10.0 | 41.1 | 22.6 | 15.9 | 8.7 | 1.8 | 51.0 | 100 | |||
53. | Employees in my work unit share job knowledge with each other. | ||||||||||
N | 5,285 | 14,230 | 3,667 | 2,514 | 1,209 | 123 | 27,028 | ||||
% | 19.4 | 52.7 | 13.7 | 9.3 | 4.4 | 0.5 | 72.1 | 100 | |||
54. | Employees use information technology (for example, intranet, shared networks) to perform work. | ||||||||||
N | 8,042 | 15,581 | 2,164 | 719 | 316 | 205 | 27,027 | ||||
% | 29.3 | 57.6 | 8.3 | 2.8 | 1.2 | 0.8 | 86.9 | 100 | |||
Very Satisfied | Satisfied | Neither Satisfied nor Dissatisfied | Dissatisfied | Strongly Dissatisfied | Do Not Know/ No Basis to Judge |
Percent Positive | Total | ||||
*55. | How satisfied are you with your involvement in decisions that affect your work? | ||||||||||
N | 3,198 | 11,097 | 5,684 | 5,136 | 1,910 | NA | 27,025 | ||||
% | 11.6 | 41.1 | 21.1 | 19.1 | 7.2 | NA | 52.7 | 100 | |||
*56. | How satisfied are you with the information you receive from management on what’s going on in your organization? | ||||||||||
N | 2,233 | 9,550 | 6,614 | 6,135 | 2,495 | NA | 27,027 | ||||
% | 8.0 | 35.2 | 24.7 | 22.7 | 9.3 | NA | 43.2 | 100 | |||
*57. | How satisfied are you with the recognition you receive for doing a good job? | ||||||||||
N | 3,216 | 9,857 | 6,243 | 5,152 | 2,558 | NA | 27,026 | ||||
% | 11.6 | 36.4 | 23.3 | 19.1 | 9.6 | NA | 48.0 | 100 | |||
*58. | How satisfied are you with the policies and practices of your senior leaders? | ||||||||||
N | 1,729 | 7,927 | 8,217 | 5,930 | 3,221 | NA | 27,024 | ||||
% | 6.3 | 29.2 | 30.5 | 21.9 | 12.1 | NA | 35.5 | 100 | |||
*59. | How satisfied are you with your opportunity to get a better job in your organization? | ||||||||||
N | 2,090 | 7,814 | 7,949 | 5,596 | 3,578 | NA | 27,027 | ||||
% | 7.5 | 28.7 | 29.6 | 20.7 | 13.4 | NA | 36.3 | 100 | |||
*60. | How satisfied are you with the training you receive for your present job? | ||||||||||
N | 3,032 | 11,273 | 6,781 | 4,236 | 1,704 | NA | 27,026 | ||||
% | 11.0 | 41.5 | 25.2 | 15.8 | 6.5 | NA | 52.5 | 100 | |||
*61. | Considering everything, how satisfied are you with your job? | ||||||||||
N | 5,339 | 12,687 | 4,777 | 2,986 | 1,234 | NA | 27,023 | ||||
% | 19.6 | 47.0 | 17.8 | 11.1 | 4.6 | NA | 66.6 | 100 | |||
*62. | Considering everything, how satisfied are you with your pay? | ||||||||||
N | 4,066 | 12,661 | 4,561 | 4,165 | 1,570 | NA | 27,023 | ||||
% | 14.7 | 46.6 | 17.2 | 15.6 | 5.9 | NA | 61.3 | 100 | |||
63. | Considering everything, how satisfied are you with your organization? | ||||||||||
N | 3,325 | 11,562 | 5,966 | 4,206 | 1,967 | NA | 27,026 | ||||
% | 12.1 | 42.7 | 22.2 | 15.7 | 7.3 | NA | 54.7 | 100 | |||
* AES prescribed items. | |||||||||||
Very Satisfied | Satisfied | Neither Satisfied nor Dissatisfied | Dissatisfied | Strongly Dissatisfied | Do Not Know/ No Basis to Judge |
Percent Positive | Total | ||||
64. | How satisfied are you with retirement benefits? | N | 4,058 | 13,169 | 4,878 | 2,615 | 790 | 1,515 | 27,025 | ||
% | 14.6 | 48.6 | 18.4 | 9.7 | 3.0 | 5.6 | 63.3 | 100 | |||
65. | How satisfied are you with health insurance benefits? | ||||||||||
N | 4,146 | 13,520 | 4,192 | 3,405 | 901 | 864 | 27,028 | ||||
% | 15.0 | 50.0 | 15.8 | 12.6 | 3.5 | 3.2 | 65.0 | 100 | |||
66. | How satisfied are you with life insurance benefits? | ||||||||||
N | 2,946 | 12,781 | 6,143 | 1,868 | 524 | 2,766 | 27,028 | ||||
% | 10.6 | 47.1 | 23.0 | 7.1 | 2.0 | 10.2 | 57.7 | 100 | |||
67. | How satisfied are you with long term care insurance benefits? |
||||||||||
N | 1,516 | 6,756 | 7,831 | 1,652 | 593 | 8,675 | 27,023 | ||||
% | 5.5 | 25.2 | 29.2 | 6.2 | 2.3 | 31.7 | 30.7 | 100 | |||
68. | How satisfied are you with the flexible spending account (FSA) program? | ||||||||||
N | 2,883 | 7,415 | 7,077 | 730 | 284 | 8,634 | 27,023 | ||||
% | 10.3 | 27.3 | 26.6 | 2.8 | 1.1 | 31.9 | 37.6 | 100 | |||
69. | How satisfied are you with paid vacation time? | ||||||||||
N | 10,422 | 14,141 | 1,666 | 654 | 138 | NA | 27,021 | ||||
% | 38.0 | 52.7 | 6.4 | 2.4 | 0.5 | NA | 90.6 | 100 | |||
70. | How satisfied are you with paid leave for illness (for example, personal), including family care situations (for example, childbirth/adoption or eldercare)? | ||||||||||
N | 10,573 | 13,535 | 1,887 | 764 | 266 | NA | 27,025 | ||||
% | 38.6 | 50.4 | 7.2 | 2.8 | 1.0 | NA | 89.1 | 100 | |||
71. | How satisfied are you with child care subsidies? | ||||||||||
N | 429 | 1,517 | 6,360 | 648 | 539 | 17,527 | 27,020 | ||||
% | 1.6 | 5.9 | 23.8 | 2.5 | 2.1 | 64.2 | 7.5 | 100 | |||
72. | How satisfied are you with work/life programs (for example, health and wellness, employee assistance, eldercare, and support groups)? | ||||||||||
N | 1,491 | 6,332 | 6,954 | 1,699 | 737 | 9,812 | 27,025 | ||||
% | 5.3 | 23.1 | 26.0 | 6.3 | 2.8 | 36.5 | 28.3 | 100 | |||
73. | How satisfied are you with telework/telecommuting? | ||||||||||
N | 1,570 | 4,215 | 5,531 | 2,435 | 2,136 | 11,137 | 27,024 | ||||
% | 5.7 | 15.6 | 20.8 | 8.9 | 7.9 | 41.1 | 21.3 | 100 | |||
74. | How satisfied are you with alternative work schedules? | ||||||||||
N | 5,883 | 10,195 | 3,871 | 1,603 | 1,217 | 4,257 | 27,026 | ||||
% | 21.3 | 37.6 | 14.6 | 5.9 | 4.6 | 16.0 | 58.8 | 100 | |||
* AES prescribed items. | |||||||||||