General Manager Names Marcia deVaughn as Deputy GM
BART General Manager Dorothy Dugger has appointed Marcia deVaughn as Deputy General Manager. In her new role, deVaughn will help Dugger lead BART into an era of an enhanced customer experience by reinvesting in the current BART system, improving safety and security for riders, expanding BART's service area and maintaining a highly skilled and professional workforce.
"I am pleased to announce my selection of Marcia deVaughn as BART's Deputy General Manager," Dugger said. "I know I can depend on Marcia's strong problem solving skills, her employee and customer service commitment and her ability to bring people together across the organization to lead many of the day-to-day managerial duties of running BART."
"Dorothy has made a great choice in Marcia," BART Board President Gail Murray said. "Marcia has brought strong leadership to a number of critically important areas in BART. She is a valuable asset to the District's executive management team."
"I'm excited to have this opportunity," deVaughn said. "BART is part of the very fabric of life in the Bay Area, contributing to its economic and social well-being and maintaining the health of our environment. I look forward to working with the General Manager to ensure that BART continues to provide the great service on which our customers and the region depend."
DEVAUGHN STRONG ON PROTECTING PASSENGERS, EMPLOYEES
Marcia deVaughn has more than 19 years of public service under her belt &emdash; the last six of which have been at BART. Most recently deVaughn provided leadership, direction and management to the Office of Civil Rights, Internal Audit and System Safety departments as Executive Manager of Transit System Compliance.
Prior to that, deVaughn served as Acting Executive Manager of the Office of Planning and Budget and as the Executive Assistant to then General Manager Tom Margro. During this time she provided executive oversight to the Energy Division, guiding the District's entry into new energy markets and served as the General Manager's liaison to the inter-departmental security committee during the critical period post 9/11.
Prior to BART, deVaughn worked for the City and County of San Francisco as Deputy Director of Public Works for Operations and Director of the Solid Waste Management Program. She has a MBA in international management from Golden Gate University and a BS in business administration from the University of San Francisco.