Resolving Complaints
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Americans with Disabilities Act (ADA) Mediation Brochure
Information from the U.S. Department of Justice on the ADA mediation program, in which an impartial third party helps disputing parties to find mutually satisfactory solutions to their differences.
Americans with Disabilities Act (ADA) Mediation Program
Procedures for resolving ADA complaints through the U.S. Department of Justice Mediation Program.
Americans with Disabilities Act (ADA) Settlements & Consent Agreements
Electronic reading room for viewing ADA documents, including settlements and consent agreements.
Consortium for Appropriate Dispute Resolution in Special Education
Technical assistance for state departments of education, parents and school administrators using mediation and other collaborative strategies to resolve disagreements about special education and early intervention programs.
Mediation & the Americans with Disabilities Act (ADA): Frequently Asked Questions for Mediation Providers
Publication from the U.S. Equal Employment Opportunity Commission (EEOC), the National Council on Disability (NCD) and the U.S. Department of Justice (DOJ) address how to ensure that mediation of equal employment opportunity disputes is accessible to people with disabilities.
Mediation with People Who Are Culturally Deaf
Explains how mediators can work with deaf people to make mediation a more linguistically and culturally respectful and responsive endeavor.
Parties to Mediation & the Americans with Disabilities Act (ADA): Frequently Asked Questions
Publication addresses how to ensure that mediation of equal employment opportunity disputes is accessible to people with disabilities.
Resolving Disputes with Nursing Homes
Information from the Elder Law Answers Web site regarding resolving disputes with nursing homes.
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