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Voice Case Information System (VCIS)What is VCIS? (pronounced “vee-sis”) • Case number What is the charge for using VCIS? When is the service available? How current is the information? How do I use VCIS? Effective immediately, please dial 1-888-457-0604 to access case information for all four divisional offices. When you call the special VCIS number, the computer will answer the telephone and ask you to enter a name. Using the keys on your telephone touch pad, type the name of a participant in the case and then press the pound (#) key. After a few seconds, the computer voice will read the most current information available regarding the case. HOW TO USE VCIS Detailed instructions for using VCIS follow. The actual computer voice script you will hear on the telephone is shown in italics. 1. DIAL (888) 457-0604 to access case information for all 4 divisions. This is the voice case information system at the United States Bankruptcy Court for the Northern District of California. Cases closed prior to 1990 may not appear on this system. This system reports case information for five participants or cases per call. To hear instructions, press 1. To search by participant name, press 2. To search by case number, press 3. 2. ENTER THE NAME of a case participant, without spaces or punctuation. Press the pound (# ) key to tell the computer you are done with the name. Type the name of a participant in a bankruptcy case using the letters above the keys on your telephone. Type the last name followed by the first name, if any. Omit middle initials and ignore any spaces or non-letter characters. Use the “1" key for the letters Q and Z. Press the pound (#) key when done. You may skip to the next case by pressing the “5” key. You may skip all remaining cases for a participant by pressing the “3” key. Please enter the name now. a. Individuals - Do not enter middle initials or names. For example, to enter the name "Joe M. O'Neil," press the following keys:
b. Businesses - Omit suffixes such as Inc. or Corp. For example, to enter the name Sub Shop Inc., press the following keys:
3. LISTEN and the system will read information about the case. If more than one case matches, information on each case will be read, if you request it. Please stand by while I search for the appropriate case data. |