A safety complaint is a record of a problem experienced by a consumer that is due to a defect in the performance, construction, a component, or material of their motor vehicle or motor vehicle equipment.
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![Defects and Recalls](https://webarchive.library.unt.edu/web/20090825040740im_/http://www-odi.nhtsa.dot.gov/images/defects_banner.jpg) |
Safety Recalls
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Recalls
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- The recall information provided below includes vehicle and equipment
campaigns from 1966 to present. The campaigns include motor vehicle
products which contained a safety-related defect or did not comply with
federal motor vehicle safety standards.
- FILE A SAFETY COMPLAINT
This is an on-line form to report a safety-related defect or a problem
with a safety recall in your motor vehicle or motor vehicle equipment.
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CONSUMER INFORMATION
- Investigation and Recall Process Booklet
The purpose of this booklet is to answer the most commonly asked questions
about safety complaints, investigations, and recalls, and to inform consumers of their rights and responsibilities when a vehicle or item of motor vehicle equipment is recalled.
- What is a Safety Recall?
What does it mean when a manufacturer initiates a safety recall involving
vehicles or items of motor vehicle equipment?
Child Restraint Registration
Registration form for your child's continued safety.
- NOTE: It is important to register your child restraint with the manufacturer to ensure you will be notified in case of a safety recall.
MANUFACTURER INFORMATION
- Safety Recall Compendium (pdf)
A recall program guide in pdf format for the manufacturer preparing to conduct a safety recall.
- Recall and Quarterly Guides
Guide for vehicle or equipment manufacturers to use in filing a
Defect or Noncompliance Information Report and quarterly recall status
reports. The forms are available for downloading and can either be used
as a model for the report or simply printed, completed and submitted to the agency.
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