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Top Questions
Is there a 24-hour number to call in case of a transportation accident in my town?
You should contact your local authorities by dialing “911”.
Who should I contact if I have a manufacture defect in my car?
You should contact the manufacturer and/or the National Highway Traffic Safety Administration at 202-366-9550. http://www.nhtsa.gov
Who should I contact about street light malfunctions?
You should contact your local Department of Transportation.
Who can I contact about an unsafe grade crossing.
If I have a problem with a moving company, whom should I contact?
You should contact the Better Business Bureau at 202-393-8000.
On Travel and Flying
I want to travel for the holidays, which is the safest airline to travel?
While safety is our #1 goal, we can only provide statistical information that is obtainable on our website at http://www.ntsb.gov/ntsb/query.asp. It is the sole decision of the consumer to determine the airline to travel.
You may also obtain statistical infomration from the Department of Transportation's Bureau of Transportation Statistics at http://www.bts.gov/.
I was informed that I was put on a “no fly list”. Who should I contact about this matter?
For this and other airport security issues contact the Transportation Security Administration at 571-227-2829. Also, see at http://tsa.gov.
On Investigations
Where can I find Special Studies and Special Investigative Reports on child restraint seats, passenger vans, airbags and seat belts?
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