If you would like more information about the National Bank Appeals Process, please contact Larry L. Hattix, Ombudsman, at:
Office of the Ombudsman
250 E. Street, SW
MS 9-3
Washington, DC 20219
Telephone: (202) 874-1530
Fax: (202) 874-4950
The Office of the Comptroller of the Currency was created by Congress to
charter national banks, to oversee a nationwide system of banking institutions,
and to assure that national banks are safe and sound, competitive and
profitable, and capable of serving in the best possible manner the banking
needs of their customers.