The Public Services Division, created in June 2006, is charged with furthering the agency's mission through close collaboration with internal and external stakeholders. It comprises the Office of Legal Affairs, Information Security and Grant Administration; Office of Project Management; Office of Public Affairs & Central Support; Research and Evaluation; and Rules and Policies.

Key objectives and services include developing and disseminating statistical and narrative information about the agency's policies, activities and mission to a broad array of stakeholders; providing leadership and direction to professional project managers; providing a full range of public affairs and government relations services for the agency; providing research and data to support evidence-based programs, and coordinating agency rulemaking.

The office has primary responsibility for providing coordination, direction and facilitation of inmate litigation incurred throughout the department.

The Office of Project Management is a resource to the DOC to develop creative strategies, promote systems thinking, build effective processes, and to assist in mentorship and delivery of critical project management services.

The Office of Public Affairs and Central Support is responsible for creating and executing communication strategies to provide information about DOC to the public and other stakeholders.

Research and Evaluation provides mission-critical information on offender populations, program performance and policy impact.

Rules and policies govern all aspects of department operations. Administrative rules are agency directives that interpret or implement laws in terms of general applicability. Polices explain or describe a procedure or practice of the agency.