MassDEP Creates Two New Offices for Municipal Partnerships and Permit and Regulatory Ombudsman
MassDEP is excited to announce the Office of Permit and Regulatory Ombudsman and Special Projects, directed by Kate Kerigan. The Office of the Ombudsman will serve as a single point-of-contact for large and complex projects, including those requiring permits, approval or review by more than one bureau or regional office within MassDEP.
Get Started
| If Your Project Requires: | Then Contact: |
|---|---|
| Permits in one region | The MassDEP Regional Office for the town/city where the project is located |
| Permit coordination across multiple DEP regions or regulatory review agencies | Permit and Regulatory Ombudsman Help Line: 617-292-5915 Email: MassDEP.PermitAssistance@massmail.state.ma.us |
| Expedited review for projects that meet criteria for Fast Track Permitting? | Fast Track Contacts/Regional Directors |
Application Forms & Transmittal Numbers
- Transmittal Form & Number for Permit Application & Payment
A transmittal form and unique transmittal number are required for each permit application. Get your transmittal form and number here.
Fees & Billing Questions
- Fees & Payments
Includes fees, billing & timelines, contacts for fee and billing inquiries, forms and regulations.
- Billing Questions and Assistance
FAQs & Information for Businesses
- Frequently Asked Questions on MassDEP Permitting
MassDEP strongly encourages you to read this information before applying for a permit, license, plan approval or registration from the agency. This information applies to MassDEP permitting activities described in the Timely Action Schedule and Fee Provisions (310 CMR 4.00), and in your permit application instructions.
- MassDEP Q&A on the Permit Extension Act of 2010/2012
Guidance on the MassDEP approvals and permits that are subject to the Permit Extension Act.
- Guidance on Requests to Maintain Trade Secret Information Confidential
This document contains guidance for individuals or companies filing information with the Department of Environmental Protection, other than reports filed under the Toxics Use Reduction Act, that they wish to be kept confidential and exempt from public disclosure as trade secrets. Directions for TURA filings are provided in the "Questions" section of this guidance.
- Index of Selected Environmental Regulations for Manufacturing Facilities: A Guide for Massachusetts Businesses by Massachusetts Businesses file size 1MB
- Disclaimer
This index was originally compiled in 2001 by the Central Massachusetts Business Environmental Network (CMBEN) and the Office of Technical Assistance, with assistance from MassDEP. It was updated by MassDEP in February 2008 and identifies the key environmental regulatory thresholds that businesses need to be concerned about - across all of DEP's programs. The Index is intended for informational purposes only and is not a substitute for reading and complying with the full text of state and federal regulations. Please contact the respective local, state, and federal agencies for further information..
Permitting Efficiencies and Streamlining
- Overview of MassDEP Permitting Efficiencies
- Office of Permit and Regulatory Ombudsman & Special Projects
The Office of the Ombudsman will serve as a single point-of-contact for large and complex projects, including those requiring permits, approval or review by more than one bureau or regional office within MassDEP.
- MassDEP's Regulation at the Speed of Business Initiative
Description of MassDEP's Regulation at the Speed of Business Initiative.
