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Information for Visitors with Disabilities

The National Museum of American History welcomes visitors with disabilities.

Exhibitions
All exhibition spaces are accessible to visitors with disabilities.

Videos with narration are open captioned. Recorded audio description is also available in the America on the Move exhibition via a touch screen on the main label in each section.
Amenities
A limited number of wheelchairs are available free of charge for use while visiting the Museum. Visitors may ask for assistance from Security officers at either entrance.

All rest rooms in the Museum are accessible. Companion rest rooms are available on the first floor, East and West wings opposite the escalators, and on the second floor, East wing only.

All Museum stores, dining facilities, and the self-service lockers are accessible.
Programs and Publications
Advance reservations are not required for self-guided visits or to participate in any of our walk-in programs. Visitors requesting accessibility services such as an audio-described tour or a sign-language interpreter must contact the Department of Visitor Services at least one week in advance. Please call 202-633-3717 or 202-357-1563 (TTY) or send an email to nmahtours@si.edu to request accessibility services.

Several brochures produced by the Museum and the Smithsonian are available in alternate format at the Information Desks. Alternate-format resources include Braille, large print, audiotape, and CD; visitors must have their own players for electronic media.
Auditorium
Carmichael Auditorium is equipped with a loop-amplification system for visitors using T-switch-equipped hearing aids. It also features designated seating for visitors using wheelchairs and their companions.
Service Animals
Certified service animals or service animals-in-training are welcome to visit the Museum.
Downloadable Accessibility Map
This map depicts accessible entrances, curb cuts, designated parking, and more for Smithsonian Museums on the National Mall.
Map (.pdf)
Accessibility at the Smithsonian Institution
The Smithsonian has completed an intensive study of the accessibility of its buildings, exhibitions, public programs and publications. The Institution continues to work to eliminate deficiencies.
Learn more
Smithsonian National Museum of American History