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Thank you for visiting Arizona @ Your Service™ and reviewing our Privacy Policy
statement. Arizona @ Your Service™ provides a convenient "Front Door"
to various information and services available from the State of Arizona by
linking you to various other web sites.
Though this web portal does not request information from you directly,
individual web sites you access through the portal may request specific
information from you. This statement is included to inform you solely
about the information that could be collected online as a result of visiting Arizona @ Your Service™
itself, and not as a result of following a link from Arizona @ Your Service™
to reach a State agency's website or online service. All individual
agency web sites of the State of Arizona are required to contain a Privacy
Policy Statement that describes what information is obtained online, how the
agency uses that information, and what steps are being taken to ensure the
security of customer data. Your rights to privacy are of utmost importance to the State of Arizona
in building trust and confidence when conducting business through the Internet.
Arizona @ Your Service™
offers many of the services online that you might otherwise
transact in person. Our goal is to
provide citizens with a more convenient and efficient means in which to interact
with the Arizona government. If at any
time you choose not to proceed with a transaction offered through the Arizona @ Your Service™
Portal, your choice will in no way affect your ability to receive
benefits or services. If you prefer
to apply for benefits or services in person, you may do so at the respective
State agency providing such benefits and/or services.
Information Collected and Stored Automatically
Arizona @ Your Service™
does not use "cookies" to gather information during your visit.
Individual web sites you
access through the portal may use "cookies", however, and are required
to define their use in the separate privacy policy statement located on the
specific site. The web server that hosts Arizona @ Your Service™
does gather certain information about the visit automatically in a standard log file.
This information never identifies you personally and consists of only the
following items:
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The Internet domain (for example, "xcompany.com" if you use a private
Internet access account, or "yourschool.edu" if you connect from a
university's domain) from which you access the website;
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The
IP address (an IP address is a number that is automatically assigned to your
computer whenever you are surfing the Web) from which you access the
website; and
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The
date and time of your access.
We use this information to gather statistics about the amount of use the site
receives. Again, we do not
automatically record information about you as an individual.
This information
is not shared, sold, or otherwise disseminated by Arizona @ Your Service™.
Although Arizona @ Your Service™
does not currently use cookies, future
releases will necessitate their use along with other session enhancement methods.
These will be thoroughly evaluated in order to determine their benefit to
both the client and the service provider
before being implemented. This
privacy statement will also be updated to describe exactly what information is
being collected and how to disable or refuse cookies.
Information You Provide
Information collected from an application submitted online will be treated in the same
manner as the information collected from an application submitted on a hard copy
to the applicable State agency. The
information you disclose to the agency (either through Arizona @ Your Service™
or
directly) will generally become a matter of public record pursuant to A. R. S.
§§ 39-121, et seq., which means that the agency may be required to divulge
certain information in response to a public records request or in response to a
warrant, subpoena, or other court order.
The
applicable State Agency website may require that you enter personal information
(e.g., your name, home address, birth date, social security number, and credit
card number) when applying for certain benefits and services described on that
website.
Those services may
also reference common infrastructure utilities that are provided by
Arizona @ Your Service™. These utilities
provide the agency with a means to obtain specific information or to facilitate
a specific functional requirement of the online transaction being requested.
As an example, Arizona @ Your Service™ maintains a central credit card payment
interface that agencies can use as part of their online services applications.
This utility will accept only the pertinent credit card authorization
data necessary to validate and fulfill the purchase.
The cardholder's name, credit card number, and expiration date are
obtained by the utility and used only to complete the credit card payment
portion of the online transaction. The
data is used only for the fulfillment of the payment and is not retained by Arizona @ Your Service™.
Not all agency online applications use the services of Arizona @ Your Service™, nor
are they required to. Please
be assured that your personal information will be held in strictest confidence
while Arizona @ Your Service™ processes your online transaction and will not be
shared, sold, or otherwise disseminated to any outside person or entity, except
as required or authorized by law.
Please refer to respective benefits and/or services web pages of each individual agency
for disclosure of when, how, and to whom specific information will be released
to third parties, as specified in A.R.S. § 41-4152 (5) and (6).
If you have further questions regarding how a State agency will use the
information you submit online, please contact the applicable agency directly.
Information Collected from Children
By statute, all State agencies must comply with the Children’s Online Privacy
Policy Protection Act of 1998 ("COPPA"), requiring parental consent before
collecting any personal information from any individual under the age of 13.
The text of COPPA is available at http://www.ftc.gov/ogc/coppa1.htm.
The State of Arizona and its consultants, as developer and manager of Arizona @ Your Service™
web portal, have taken several steps to safeguard the integrity of its
computer systems and networks. These
steps include, but are not limited to individual authentication, the security of
transmitted data, security monitoring, auditing, and encryption of your
information. Security methods and
measures have been integrated into the design, implementation and day-to-day
practices of the entire Arizona @ Your Service™ web portal.
Arizona @ Your Service™
contains links to various other web sites operated by other
government agencies, nonprofit organizations and private businesses.
When you link to another site, you are no longer on Arizona @ Your Service™
and this Privacy Statement will not apply to other sites.
When you link to another web site, you are subject to the privacy policy
of that new site. Links to web sites outside of State government are offered
solely for your convenience. The
State of Arizona is not responsible for and has no control over the policies or
content of any third-party sites.
Neither the State of Arizona, nor any agency, officer, employee, or contractor of the
State of Arizona warrants the accuracy, reliability, or timeliness of any
information published by this system, nor endorses any content, viewpoints,
products, or services linked from this system, and shall not be held liable for
any losses caused by reliance on the accuracy, reliability or timeliness of such
information. Portions of such
information may be inaccurate or outdated.
Any person or entity that relies on any information obtained from this
system does so at his or her own risk.
This policy may be updated or revised from time to time, so please check back with
Arizona @ Your Service™ periodically in order to receive advance notice of any
substantive changes to the manner in which the information you disclose on this
web site may be collected, used, or disseminated.
To
offer comments about Arizona @ Your Service™, or about the information presented
in this Privacy Policy, contact the Arizona @ Your Service™ Webmaster:
| | E-mail |
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| By Telephone: | | (602) 364-4774 |
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| By Fax: | | (602) 364-4799 |
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| By Mail: | | Government Information Technology Agency (GITA)
Arizona @ Your Service™
100 North 15th Ave., Suite 440
Phoenix, Arizona, 85007 |
If you choose to provide us with personal information - by filling out a form
with your personal information and submitting it to us from this website - we will
use that information to respond to your message and to help us get you the
information you have requested. We
only share the information you provide with another agency if your inquiry
relates to that agency, or as otherwise required by law.
Moreover, we do not create an individual profile with the information you
provide or give it to any private organizations.
Arizona @ Your Service™ does not collect information for commercial
marketing. Any comments collected
are themselves subject to the protections of the privacy policy.
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