Contact Us

We answer many of the same questions repeatedly. To get an immediate answer to a question that may have already been asked by someone else, please try Submitting terms to our Frequently Asked Question Search below or search our site using the Search Caltrans GO button above.

Read our Frequently Asked Questions

To report traffic or construction issues:
Such as traffic flow, freeway metering, car pool lanes, messages on electronic signs, construction zones and projects etc., use our Traffic Congestion/Construction Form.

To submit a Maintenance Service Request:
Use this form to submit a request for maintenance for repairs of pot holes, broken sprinklers, malfunctioning signals, downed, broken or missing signs, litter, graffiti, landscaping, reflective markers, highway lighting, sign visibility, rough and broken pavement and traffic signals ramp and intersections Submit Service Request.

Read instructions on how to File a Damage Claim against Caltrans.

For General Information about Caltrans and its Services, please call (916) 654-5266 or email.

For questions about Fastrak call (877) 229-8655.

To write to us, use our list of postal addresses of Caltrans offices.

Find your local Caltrans office by County to get local information or send a message to a District office.

Use our employee email address search to write to a Caltrans employee.

Links to related agencies and resources may also be helpful to you.

Tell us how we're doing with our Customer Service Survey.

Disability Issues Only
If you are a person with a disability and you are not able to, or experience difficulty in, accessing our programs, services and/or employment, or feel that you have been discriminated against under the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, or the Fair Employment and Housing Act, you may contact Kim Taylor, Statewide ADA Coordinator for the California Department of Transportation, at (916) 327-5818 voice, or 711 TTY, via fax at (916) 324-1869, or (866) 810-6346, via 800 number, (for complaints only). TTY Phone List

If you have questions for Caltran's Civil Rights Program, you may contact us at (916) 324-1700 and toll free at 1-866-810-6346 or you can fax us at (916) 324-1949.

For suggestions, opinions, other questions or to thank us, write to us