Help—Frequently Asked Questions
What are the National Zoo's admission fees and hours?
Admission to the National Zoo and all Smithsonian museums in Washington,
D.C., is FREE. The National Zoo
is open every day of the year except December 25, weather permitting.
HoursApril–October |
How do I plan a visit to the National Zoo?
You can plan your trip online! On our Visitors page you will find directions and details about parking and upcoming events. Our Plan Your Visit page has great tips and activity sheets to help you make the most of your time here. We also have programs and tips for people planning a field trip.
For
Visitors
| Plan Your Visit | Plan a Field Trip
What information is available for visitors with disabilities?
Information on services for visitors with disabilities—including parking, building access, and accessibility services—is available online and by telephone.
Accessibility Information |
Call
202.633.4888 (voice)
What's going on at the National Zoo?
The National Zoo and FONZ have a wide variety of activities and events. Use our online resources to see our ongoing programs and what's happening today or whenever you plan to visit.
Daily Programs | Calendar | Special Events and Celebrations
Where do I find information about animals?
This website offers extensive information about the animals in the
National Zoo collection, and some others as well. Use the following
online resources to find out animals we have, where to find them, and what's new at our exhibits. You can also watch our animals on 
web cams.
National
Zoo Animals | Smithsonian Zoogoer
Magazine | 
Search
the Smithsonian
Can I shadow or interview a Zoo staff
member for a school project?
Can I email the Zoo if I have homework questions?
Students may not shadow or interview Zoo staff, but our website has Q&As with staff and extensive information about the animals at the Zoo. Students should not email the Zoo for help with homework.
Staff Interviews | For
Students
Where can I find out about careers with animals? Do you offer internships? How can I volunteer?
Our website has information about pursuing a career with animals, as well as career, internship/fellowship, and volunteer opportunities at the Zoo.
Careers With Wildlife | Work at the Zoo | Intern at the Zoo | Volunteer at the Zoo
Can I donate a pet animal or an animal I have rescued from the wild to the National Zoo?
The National Zoo does not, as a matter of policy, accept donations of pet animals or rescued wild animals. Animals are added to our collections according to a careful plan that meets our education, research, and conservation objectives.
Where can I buy National Zoo products?
The National Zoo Stores, managed by Friends of the National Zoo,
offer a complete selection of gifts, books, souvenirs, apparel,
and more. You can also get fun Zoo things when you adopt a species.
Note: FONZ
members are reminded to bring their membership card to receive
their discount on purchases. You can
also shop online.
National
Zoo Store Online | Adopt a Species
How do I change my address for FONZ membership and Smithsonian Zoogoer magazine?
Send us an email with your name, old and new addresses, and FONZ member number.
How do I become a FONZ member or adopt a species?
You can use our online forms to join Friends of the National Zoo and adopt a species to support the Zoo's work. There are many other ways to support the Zoo.
