Troubleshooting Adobe Acrobat PDF problems
When trying to view, print, or save Illinois Department of Revenue tax forms, instructions, and publications, a small percentage of users may experience difficulties. Below are some links to helpful tips that may alleviate some of the most common problems:
How can I tell which version of Acrobat Reader I have?
If you are using Version 7 of the Adobe Acrobat Reader:
If you are using Version 6 of the Adobe Acrobat Reader:
If you are using Version 5 of the Adobe Acrobat Reader:
If you are using a Version of the Adobe Acrobat Reader older than Version 5:
