Welcome to the official U.S. Army website for information
regarding Total Army Quality (TAQ), the Army’s integrated strategic management
approach achieving performance excellence. TAQ cultivates incremental and
breakthrough improvement, innovation, continuous learning and change, and provides avenues
to recognize those who strive for excellence. This website highlights Army successes
in quality management and reinvention, provides access to DoD and Army policy, doctrine,
and guidance that supports TAQ, and provides tools for organizational
improvement.
"Ensuring Victory on the
Battlefield of Change"
Hot Off the Presses! (Select Item’s Title for More Information)
Proponency for Army Quality Programs has shifted to the Office of the
Administrative Assistant to the Secretary of the Army.
Any/All contact numbers referenced on this website have been superceded.
For
information or assistance on Army Quality Programs contact:
703-602-6118 or 6107 or 703-604-3162
The
2006 APIC is published!
Click
here to
open the file!
30 July 2006
SMID News
is published again!!!
Click on these link to see some of our Newsletters:
May
2002 Dec
2002 Feb
2004 Sep
2004
Dec
2004
July 2005 Final
Edition
Presentation on Army
Quality presented on 29 September 2004 at the Virginia Excellence Forum
hosted by the Virginia Senate Productivity and Quality Award (SPQA)
program.
17 May
2004:
Army
Suggestion Program (ASP) launches website!!!
The
Army Suggestion Program has launched a website where you can submit your
good ideas that will improve Army operations and efficiencies.
Approved suggestions could earn you a cash award.
For information or to submit your suggestion, go to:
https://armysuggestions.army.mil/services/asp/asp_home.cfm.
To access this website you will be prompted to enter a user id and
password. When prompted, you will need to enter your Army Knowledge
Online (AKO) user id and password.
While searching for the best methods to link
the APIC with Combat Arms, Combat Support, and Combat Service Support units, our
newsletter editor happened upon a relevant article. This is a good reference on how
to tie the APIC to Mission Essential Task Lists (METL) assessments. Please take a moment
to follow this link to the NCO Journal Online article, a United States Army Sergeant's
Major Academy product. http://usasma.bliss.army.mil/journal/archives/2001/spring/2001spring_articles_apic_help_metl.htm
Announcing DoD’s Interactive Customer Evaluation (ICE). ICE is a web-based system that enables service
activities, on installations, to obtain customer satisfaction feedback that can be
tailored for each activity. In addition, ICE
is another great tool, in your quality excellence toolkit, to disseminate information
about your service activity to your customers! DoD
implemented this system and encourages use of it at no cost to your installation or
organization. Want more information? Contact our Webmaster at leadingchange@conus.army.mil. View the article submitted from Fort Riley
about their use of ICE.
Contact the
Webmaster
"Leading Change" is
developed and managed by the Office of Chief of Staff, Army, Vice Director of the Army
Staff, Strategic Management and Innovations Division. Copyright © 2000 U.S. Army
Last Revision:
21 April 2009
