The Department of Veterans Affairs

29 CFR §1614.704(a) - (c) 29 CFR §1614.705 Comparative Data
Previous Fiscal Year Data
Complaint Activity
2004 2005 2006 2007 2008
 		 2009 Q3
 
Number of Complaints Filed in FY 1614.704(a) 2011 1903 1837 1795 1847 1410
Number of Complainants 1614.704(b) 1831 1749 1681 1566 1715 1325
Repeat Filers 1614.704(c) 180 154 134 118 118 73
29 CFR §1614.704(d) 29 CFR §1614.705 Comparative Data
 
Complaints by Basis Previous Fiscal Year Data
2004 2005 2006 2007 2008
 		 2009 Q3
 
Race 643 676 1172 1105 1288 1007
Color 71 39 67 104 87 66
Religion 99 51 53 88 157 109
Reprisal 688 635 1264 167 1441 1067
Sex (including complaints filed under Equal Pay Act) 506 428 852 793 942 653
National Origin 96 124 326 235 94 69
Equal Pay Act 0 0 0 0 21 5
Age 471 373 812 609 751 663
Disability 420 467 859 735 875 587
Other 0 0 0 86 0 0
Non-EEO 0 0 0 0 0 0
29 CFR §1614.704(e) 29 CFR §1614.705 Comparative Data
 
Complaints by Issue Previous Fiscal Year Data
2004 2005 2006 2007 2008 2009 Q3
Appointment/Hire 100 60 193

98

91

86
Assignment of Duties 154 143 267 133 162 85
Awards 23 21 45 42 30 16
Conversion to Full-time 4 6 7 3 1 2
Disciplinary Action 500 318 483 376 293 233
Demotion 10 7 2 14 10 12
Reprimand 48 45 79 64 54 27
Suspension 86 80 192 116 97 62
Removal 181 85 0 71 55 41
Other 175 101 210 111 77 91
Duty Hours 60 51 129 46 54 35
Evaluation Appraisal 64 55 155 113 107 55
Examination/Test 6 5 4 1 1 1
Harassment 1039 701 1732 1446 1289 1072
Non-Sexual 994 648 1652 1325 1232 1002
Sexual 45 53 80 121 57 70
Medical Examination 1 6 1 15 9 7
Pay (Including Overtime) 51 83 127 122 115 49
Promotion/Non-Selection 619 382 750 587 555 299
Reassignment 0 84 171 101 69 48
Denied            
Directed            
Reasonable Accommodation 82 110 147 77 98 73
Reinstatement 5 2 1 1 2 2
Retirement 12 31 46 33 17 15
Termination 5 138 236 162 159 161
Terms/Conditions of Employment 171 62 99 56 41 49
Time and Attendance 41 18 297 199 175 124
Training 66 54 86 58 45 33
Other 0 0 0 335 347 310
29 CFR §1614.704(f)
Processing Time "...post the average length of time it takes to complete each step of the process for every complaint that is pending during any time of the then fiscal year..." Previous Fiscal Year Data
2004 2005 2006 2007 2008
 		 2009 Q3
 
Num. Avg
Days		 Num. Avg
Days		 Num. Avg
Days		 Num. Avg
Days		 Num. Avg
Days		 Num. Avg
Days
All complaints pending in Investigative Stage 1614.
704
(f)(1)		 687 73 1154 132 823 177 401 119 485 116 468 106.18
All complaints pending in Final Agency Action Stage 584 399 641 78 94 605 178 440 155 434 196 465.06
All complaints pending in which Hearing was not requested 1614.
704
(f)(2)		 554 313 641 238 395 296 388 285 501 262 187 428.3
Time in Investigation Stage 554 226 641 160 395 223 388 219 501 193 187 193.46
Time to issue Final Agency Action 554 77 641 78 395 73 388 66 501 69* 292 73*
All complaints pending in which a Hearing was requested 1614.
704
(f)(3)		 492 238 513 168 338 224 295 235 265 201 1014 518.96
Time in Investigation Stage 492 221 513 160 338 213 295 222 265 194 1014 193.62
Time to issue Final Agency Action 492 17 513 8 338 11 295 13 265 8 207 13
*This figure includes an average delay in getting the file to the Department's adjudication office (OEDCA) in VA's Central Office of 12 days; said delay computed from the start of the Final Action Stage [see Sec. 1614.702(g)] to receipt of the investigative file in OEDCA. Actual processing time in OEDCA was 61 days.
29 CFR §1614.704(g) 29 CFR §1614.705 Comparative Data
 
 

Complaints Dismissed by Agency Pursuant to 1614.107(a)

 Previous Fiscal Year Data
2004 2005 2006 2007 2008
 		 2009 Q3
 
Total Complaints Dismissed by Agency 433 465 377 373 345 308
Average days pending prior to dismissal 72.8 59 52.9 54.5 55.7 61
<1-- temp stop -->
29 CFR §1614.704(h) 29 CFR §1614.705 Comparative Data
 
 

Complaints Withdrawn by Complainants

 Previous Fiscal Year Data
2004 2005 2006 2007 2008
 		 2009 Q3
 
Total Complaints Withdrawn by Complainants 207 185 165 200 175 122
29 CFR §1614.704(i) 29 CFR §1614.705 Comparative Data
 
 

Total Final Agency Actions Finding Discrimination

 Previous Fiscal Year Data
2004 2005 2006 2007 2008 2009 Q3
# % # % # % # % # % # %
Total Number Findings 704(i)(1) 34 29 17 32 22 10
Without Hearing 704(i)(2) 13 38% 11 38% 5 29% 5 16% 11 50% 3 30%
With Hearing 704(i)(3) 21 62% 18 62% 12 71% 27 84% 11 50% 7 70%
29 CFR §1614.704(j) 29 CFR §1614.705 Comparative Data
 
 

Findings of Discrimination Rendered by Basis

 Previous Fiscal Year Data
2004 2005 2006 2007 2008 2009 Q3
# % # % # % # % # % # %
Total Number Findings 704(j)(1) 34 29 17 32   22   10  
Race 10 29% 6 21% 1 6% 8 25% 5 23% 0 0%
Color 0 0% 2 7% 0 0% 1 3% 1 4% 0 0%
Religion 0 0% 0 0% 0 0% 1 3% 0 0% 0 0%
Reprisal 12 35% 9 31% 5 31% 10 31% 13 50% 5 50%
Sex 6 18% 7 24% 5 31% 4 13% 4 18% 1 10%
National Origin 1 3% 2 7% 0 0% 2 6% 1 4% 0 0%
Equal Pay Act 0 0% 0 0% 1 6% 2 6% 0 0% 0 0%
Age 2 6% 0 0% 3 19% 0 0% 1 4% 1 10%
Disability 15 44% 8 28% 6 38% 11 32% 3 14% 4 40%
Non-EEO 0 0% 0 0% 0 0% 0 0% 0 0% 0 0%
29 CFR §1614.704(j) 29 CFR §1614.705 Comparative Data
 
 

Findings of Discrimination Rendered by Basis

 Previous Fiscal Year Data
2004 2005 2006 2007 2008 2009 Q3
# % # % # % # % # % # %
Number Findings Rendered After Hearing 704(j)(3) 21 18 12 27   11   7  
Race 10 100% 6 100% 1 100% 8 100% 5 100% 0 0%
Color 0 0% 2 100% 0 0% 1 100% 0 100% 0 0%
Religion 0 0% 0 0% 0 0% 1 100% 0 0% 0 0%
Reprisal 8 75% 7 78% 5 100% 10 100% 6 46% 4 57%
Sex (include Equal Pay Act) 4 67% 5 71% 4 80% 4 100% 0 0% 0 0%
National Origin 1 100% 2 100% 0 0% 2 100% 0 0% 0 0%
Equal Pay Act 0 0% 0 0% 0 0% 2 100% 0 0% 0 0%
Age 2 100% 0 0% 3 100% 0 0% 1 100% 1 100%
Disability 8 53% 2 25% 4 67% 6 55% 1 33% 3 75%
Non-EEO 0 0% 0 0% 0 0% 0 0% 0 0% 0 0%
29 CFR §1614.704(j) 29 CFR §1614.705 Comparative Data
 
 

Findings of Discrimination Rendered by Basis

 Previous Fiscal Year Data
2004 2005 2006 2007 2008 2009 Q3
# % # % # % # % # % # %
Total Number Findings  704(j)(1) 34 29 17 32   22   10  
Number Findings Rendered Without Hearing 704(j)(2) 13 11 5 5   11   3  
Race 0 0% 0 0% 0 0% 0 0% 1 20% 0 0%
Color 0 0% 0 0% 0 0% 0 0% 1 100% 0 0%
Religion 0 0% 0 0% 0 0% 0 0% 0 0% 0 0%
Reprisal 4 25% 2 22% 0 0% 0 0% 7 54% 1 43%
Sex 2 33% 2 29% 1 20% 0 0% 0 0% 1 100%
National Origin 0 0% 0 0% 0 0% 0 0% 1 100% 0 0%
Equal Pay Act 0 0% 0 0% 1 100% 0 0% 0 0% 0 0%
Age 0 0% 0 0% 0 0% 0 0% 0 0% 0 0%
Disability 7 47% 6 75% 2 33% 5 45% 2 67% 1 25%
Non-EEO 0 0% 0 0% 0 0% 0 0% 0 0% 0 0%
29 CFR §1614.704(k) 29 CFR §1614.705 Comparative Data
 

Findings of Discrimination Rendered by Issue

 Previous Fiscal Year Data
2004 2005 2006 2007 2008 2009 Q3
# % # % # % # % # % # %
Total Number Findings 704(k)(1) 34 29 17 32   22   10  
Appointment/Hire 2 6% 1 3% 4 24% 1 3% 0 0% 0 0%
Assignment of Duties 1 3% 1 3% 0 0% 2 6% 1 4% 1 10%
Awards 0 0% 1 3% 0 0% 2 6% 0 0% 0 0%
Conversion to Full-time 0 0% 0 0% 0 0% 0 0% 0 0% 0 0%
Disciplinary Action 5 15% 3 10% 0 0% 1 3% 2 9% 0 0%
Demotion 0   0   0   0   0   0  
Reprimand 1 3% 0   0   1 3% 0   0  
Suspension 1 3% 2 7% 0   0   2 9% 0 0%
Removal 1 3% 0   0   0   0   0  
Other 2 6% 1 3% 0   0   0   0  
Duty Hours 0 0% 0 0% 0 0% 1 3% 0 0% 0 0%
Evaluation Appraisal 0 0% 0 0% 0 0% 1 3% 0 0% 0 0%
Examination/Test 0 0% 1 3% 0 0% 0 0% 1 4% 0 0%
Harassment 10 29% 6 21% 2 12% 3 9% 6 27% 0 0%
Non-Sexual 9 26% 4 14% 1 6% 3 9% 3 14% 0 0%
Sexual 1 3% 2 7% 1 6% 0 0% 3 14% 1 10%
Medical Examination 0 0% 2 7% 0 0% 1 3% 1 4% 1 10%
Pay (Including Overtime) 0 0% 0 0% 1 6% 2 6% 0 0% 0 0%
Promotion/Non-Selection 6 18% 5 17% 3 18% 9 28% 3 14% 2 20%
Reassignment 0 0% 1 3% 0 0% 2 6% 4 18% 0 0%
Denied 0   0   0   0   0   0  
Directed 0   1 3% 0   2 6% 4 18% 0  
Reasonable Accommodation 7 21% 6 21% 4 24% 6 19% 3 14% 0 0%
Reinstatement 0 0% 0 0% 0 0% 0 0% 0 0% 0 0%
Retirement 0 0% 0 0% 0 0% 0 0% 0 0% 0 0%
Termination 4 12% 8 28% 3 18% 6 19% 4 18% 1 10%
Terms/Conditions of Employment 3 9% 0 0% 0 0% 0 0% 0 0% 0 0%
Time and Attendance 2 6% 4 14% 0 0% 1 3% 1 4% 1 10%
Training 1 3% 0 0% 1 6% 0 0% 0 0% 1 10%
Other 6 18% 1 3% 0 0% 5 16% 6 27% 2 20%
29 CFR §1614.704(k) 29 CFR §1614.705 Comparative Data
 

Findings of Discrimination Rendered by Issue

 Previous Fiscal Year Data
2004 2005 2006 2007 2008 2009 Q3
# % # % # % # % # % # %
Total Number Findings 704(k)(1) 34 29 17 32   11   10  
Findings Without Hearing 704(k)(2) 13 11 5 27   11   3  
Appointment/Hire 1 50% 1 100% 0 0% 0 0% 0 0% 0 0%
Assignment of Duties 1 100% 0 0% 0 0% 0 0% 0 0% 0 0%
Awards 0 0% 0 0% 0 0% 0 0% 0 0% 0 0%
Conversion to Full-time 0 0% 0 0% 0 0% 0 0% 0 0% 0 0%
Disciplinary Action 3 60% 1 33% 0 0% 0 0% 1 50% 0 0%
Demotion 0   0   0   0   0   0  
Reprimand 0   0   0   0   0   0  
Suspension 0   1 50% 0   0   1 50% 0  
Removal 1 100% 0   0   0   0   0  
Other 2 100% 0   0   0   0   0  
Duty Hours 0 0% 0 0% 0 0% 0 0% 0 0% 0 0%
Evaluation Appraisal 0 0% 0 0% 0 0% 0 0% 0 0% 0 0%
Examination/Test 0 0% 0 0% 0 0% 0 0% 1 100% 0 0%
Harassment 3 30% 1 17% 0 0% 1 33% 6 100% 0 0%
Non-Sexual 2 22% 0   0   1 33% 3 100% 0  
Sexual 1 100% 1 50% 0   0   3 100% 1 100%
Medical Examination 0 0% 1 50% 0 0% 0 0% 0 0% 1 100%
Pay (Including Overtime) 0 0% 0 0% 1 100% 0 0% 0 0% 0 0%
Promotion/Non-Selection 0 0% 1 20% 1 33% 1 11% 0 0% 0 0%
Reassignment 0 0% 0 0% 0 0% 0 0% 2 50% 0 0%
Denied 0   0   0   0   0   0  
Directed 0   0   0   0   2 50% 0  
Reasonable Accommodation 2 33% 4 67% 2 50% 1 17% 2 67% 0 0%
Reinstatement 0 0% 0 0% 0 0% 0 0% 0 0% 0 0%
Retirement 0 0% 0 0% 0 0% 0 0% 0 0% 0 0%
Termination 2 50% 3 38% 0 0% 2 33% 2 50% 0 0%
Terms/Conditions of Employment 1 33% 0 0% 0 0% 0 0% 0 0% 0 0%
Time and Attendance 0 0% 0 0% 0 0% 0 0% 0 0% 0 0%
Training 0 0% 0 0% 0 0% 0 0% 0 0% 0 0%
Other 1 17% 1 100% 0 0% 0 0% 3 50% 1 50%
29 CFR §1614.704(k) 29 CFR §1614.705 Comparative Data
 

Findings of Discrimination Rendered by Issue

 Previous Fiscal Year Data
2004 2005 2006 2007 2008 2009 Q3
# % # % # % # % # % # %
Findings After Hearing 704(k)(3) 21 18 12 27   11   7  
Appointment/Hire 1 50% 0 0% 4 100% 1 100% 0   0  
Assignment of Duties 0 0% 1 100% 0 0% 2 100% 0 0% 1 100%
Awards 0 0% 1 100% 0 0% 2 100% 0 0% 0 0%
Conversion to Full-time 0 0% 0 0% 0 0% 0 0% 0 0% 0 0%
Disciplinary Action 2 40% 2 67% 0 0% 1 100% 1 50% 0 0%
Demotion 0 0% 0   0   0   0   0  
Reprimand 1 100% 0   0   1 100% 0   0  
Suspension 1 100% 1 50% 0   0   1 50% 0  
Removal 0   0   0   0   0   0  
Other 0   1 3% 0   0   0   0  
Duty Hours 0 0% 0 0% 0 0% 1 100% 0 0% 0 0%
Evaluation Appraisal 0 0% 0 0% 0 0% 1 100% 0 0% 0 0%
Examination/Test 0 0% 0 0% 0 0% 0 0% 0 0% 0 0%
Harassment 7 70% 5 83% 2 100% 2 67% 0 0% 0 0%
Non-Sexual 7 78% 4 100% 1 100% 2 67% 0 0% 0 0%
Sexual 0   1 50% 1 100% 0   0 0% 0 0%
Medical Examination 0 0% 1 50% 0 0% 1 100% 0 0% 0 0%
Pay (Including Overtime) 0 0% 0 0% 0 0% 2 100% 0 0% 0 0%
Promotion/Non-Selection 5 83% 4 80% 2 67% 8 89% 3 100% 2 100%
Reassignment 0 0% 1 100% 0 0% 2 100% 2 50% 0 0%
Denied 0   0   0   0   0   0  
Directed 0   1 100% 0   2 100% 2 50% 0 0%
Reasonable Accommodation 5 71% 2 33% 2 50% 5 83% 1 33% 0 0%
Reinstatement 0 0% 0 0% 0 0% 0 0% 0 0% 0 0%
Retirement 0 0% 0 0% 0 0% 0 0% 0 0% 0 0%
Termination 2 50% 5 63% 3 100% 4 67% 2 50% 1 100%
Terms/Conditions of Employment 2 67% 0 0% 0 0% 0 0% 0 0% 0 0%
Time and Attendance 2 100% 4 100% 0 0% 1 100% 1 100% 1 100%
Training 1 100% 0 0% 1 100% 0 0% 0 0% 1 100%
Other 5 83% 0 0% 0 0% 5 100% 3 50% 1 50%
29 CFR §1614.704(l) 29 CFR §1614.705 Comparative Data
Complaints Pending From Previous Fiscal Years by Status Previous Fiscal Year Data
2004 2005 2006 2007 2008 2009 Q3
Total complaints from previous Fiscal Years 704(l)(1) 899 641 446 638 518 963
Total Complainants 704(l)(2) 792 550 407 570 468 874
Number complaints pending: 704(l)(3)
Investigation 7 6 17 2 0 4
ROI issued, pending Complainant's action 55 5 12 3 5 9
Hearing 696 528 373 531 453 799
Final Agency Action 141 102 43 80 46 126
Appeal with EEOC Office of Federal Operations NA* NA* NA* NA* 14 25
*Did not track previous years
29 CFR §1614.704(m) 29 CFR §1614.705 Comparative Data
 
 

Complaint Investigations

 Previous Fiscal Year Data
2004 2005 2006 2007 2008 2009 Q3
Number Pending Completion of Investigation 687 558 258 401 485 467
Pending Investigations Over Required Time Frames 15 39 66 38 30 20
*Unable to reconstruct data
This page was last updated: 08/05/2009
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