We are conducting a study to evaluate your access to, use of, and ease of navigation of the TCC On-line web site. Your opinions and ideas are important to us. We will use the findings from our study to help us make the policy, product and web design decisions.
Please take a few moments to tell us your use of Exporting tools/information and your visits to our Internet site. Your responses are voluntary and will remain confidential. We will report findings in summary form only.
This survey is being conducted under OMB Clearance Number 0625-0217, expiring July 31, 2005. For further information regarding this clearance, please contact the Marketing Services Office at 301-457-4081.
Burden Statement: Public reporting for this collection of information is estimated to be 10 minutes per response, including the time for reviewing instructions, and completing and reviewing the collection of information. All responses to this collection of information are voluntary, and will be provided confidentially to the extent allowed by law. Notwithstanding any other provision of law, no person is required to respond to nor shall a person be subject to a penalty for failure to comply with a collection of information subject to the requirements of the Paperwork Reduction Act unless that collection of information displays a current valid OMB control Number. Send comments regarding the burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to the Reports Clearence Officer, International Trade Administration, Department of Commerce, Room 4001, 14th and Constitution Avenue, N.W., Washington, D.C. 20230.
1. How did you FIRST FIND out about TCC On-Line (Select One.)
Search Mechanism Surfing Referral from others Reference in article or magazine Public Presentation Other
Other, please specify:
2.To help us better understand visitors' expectations, please briefly describe your objectives in visiting the TCC On-Line web site.
3. What THREE things could TCC On-Line do to improve its web site's features and functionality to best meet your total needs?
Suggestion 1:
Suggestion2:
Suggestion3:
4. To what degree were you able to accomplish your objectives?
I fully met my objectives I partially met my objectives I was unable to accomplish my objectives
4b. Additional explanation: (optional)
6. How often do you access the TCC On-Line web site ?
6a.How often were you able to locate the trade compliance/market access information you were searching for?
6b.If you responded "Rarely" or "Never" to Question 6a, please specify below the kind(s) of information you were seeking.
7.Please help us assess theTCC On-Line web site and its features by including your levels of agreement with the following statements:
8.Please indicate the usefulness of the following web features that you can access from icons/hyperlinks on the TCC On-Line home page:
9.Please indicate how often you perform the following functions when visiting the TCC On-Line web site:
10. Overall, how satisfied are you with the TCC On-line web site ?
11. Approximate value of annual exports (in $ million):
None Less than 1 1-10 11-100 101+
12. Number of employees (please select)
1-499 500-999 1000+
13. Business activity (please check)
U.S. Manufacturer U.S. Service Provider Agent, Broker, Export Trading Company Trade Association Consultant/Law Firm/Financial Analyst Academia/Student Media Other U.S. or State Government
14. How did you find out about this product or service? Please check all that apply:
Recommended by another firm
Trade press
Direct mail
Department of Commerce newsletter
State newsletter
Recommended by Department of Commerce staff
YourEmail
