Disclosure
must include:
1. What information is being
collected or tracked;
2. How the information is being
collected or tracked; for example, through
on-screen survey, questionnaire, contests,
sweepstakes entries or through
server-based navigational data tracking and
browser files.
3. How the information will be
used;
4. Who is collecting the
information, their relationship to the
information and how they can be contacted;
5. Who will have access to
information including their commercial interest
in the information.
6. Effective disclosure
requires that the disclosure be easy to
understand, compelling, and prominently displayed
from the perspective of a child.
7. Disclosure language must be
appropriate for children (e.g. level of
vocabulary)
8. Disclosure language must be
easily read (e.g. size, placement, other visual
characteristics), and if possible, also audible
to children in the online medium.
9. The disclosure must directly
precede and be on the same page as the collection
or tracking practice.
10. Contrary claims will
undercut the effectiveness of disclosure and must
not be present.
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1. If
information is collected from children through
passive means (e.g., navigational tracking tools,
browser files, etc.) this should be disclosed to
the child and the parent along with what
information is being collected. If the
information is collected through an active
mechanism (e.g. on-screen survey), CARU does not
require disclosure regarding what information is
being collected.
2. If information is
collected from children through passive means
(e.g., navigational tracking tools, browser
files, etc.) this should be disclosed to the
child and the parent along with what information
is being collected. If the
information is collected through an active
mechanism (e.g. on-screen survey), CARU does not
require disclosure regarding what information is
being collected.
3. The advertiser should
disclose whether the information is intended to
be shared, sold or distributed outside of the
collecting advertiser companyThe advertiser
should disclose why the information is being
requested. If the information is optional, and
not required to engage in an activity, that fact
should be clearly disclosed in language easily
understood by a child. The advertiser should
clearly disclose what use it will make of this
information, if provided.
4. CARU does not address this
issue.
5. The advertiser should
disclose whether the information is intended to
be shared, sold or distributed outside of the
collecting advertiser company.
6. The advertiser should
disclose, in language easily understood by a
child , why the information is being requested.
If the information is optional, and not required
to engage in an activity, that fact should be
clearly disclosed in language easily understood
by a child. The advertiser should clearly
disclose what use it will make of this
information, if provided.
7. The advertiser should
disclose, in language easily understood by a
child , why the information is being requested.
If the information is optional, and not required
to engage in an activity, that fact should be
clearly disclosed in language easily understood
by a child.
8 CARU guidelines do not
address size, placement, other visual
characteristics, or audio transmission.
9. CARU does not address this
issue.
10. CARU does not address this
issue.
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1.
This is incorrect. CARU's Guidelines (Data
Collection #2) state "The advertiser should
disclose why the information is being requested
and whether the information is intended to be
shared, sold or distributed outside of the
collecting advertiser company." CARU's
current definition of the "reasonable
efforts" standard enunciated in the
Guidelines states, "In all cases, the
information collection or tracking practices must
be clearly disclosed." The same document
continues "For other identifiable
information, such as email addresses, first
names, hometown, the company must directly
notify the parent of the nature and intended
uses..." CARU addresses collection through
an active mechanism.
2. The "reasonable
efforts" definition emphasizes that in
all cases the information collection or
tracking practices must be clearly
disclosed....For instance in the case of passive
tracking, the notice should be on the page where
the child enters the site". CARU uses
passive tracking merely as an illustrative
example, not the only situation. (also note Data
Collection, #3)
3. CARU's guidelines emphasize
in detail how information use is to be disclosed.
4. In terms of the question of
who, CARU's general children's advertising
guidelines (which also apply to electronic media),
Disclosures and Disclaimers, #6,
states "in cyberspace...the name of the
sponsoring company and/or brand should be
prominently featured..." As far as CME's
mention of "relationship to the
information", the guidelines Data
Collection, #2 states "the advertiser should
disclose...why the information is being
collected...and whether the information is
intended to be shared, sold, or
distributed..." The "reasonable
efforts" definition adds that the company
"must clearly disclose the nature and
intended uses of the information along with the
means of collecting or removing the
information." CARU addresses these issues.
5. CARU addresses this issue.
6. CARU provides that all
language directed to children must be easily
understandable by children. As for placement,
CARU's Guidelines are to be overlaid on the
broader industry standards which address this.
7. CARU addresses this issue in
both its basic Guidelines (Disclosures and
Disclaimers #1) as well as its section for
Interactive Media.
8. CARU's Disclosures and
Disclaimers #1 states that disclosures
"should be clearly worded, legible, and
prominent. When technology permits, both audio
and video disclosures are encourages, as is the
use of demonstrative disclosures."
Additionally, it states that its Guidelines are
to be overlaid on the broader industry standards
which do address these issues. CARU addresses
this issue.
9. CARU's current
"reasonable efforts" definition states
"in the case of passive tracking, the notice
should be on the page where the child enters the
site". CARU addresses this issue.
10. CARU takes the position
that a specific privacy policy disclosure takes
precedence over the kind of standard legal
boilerplate CME/CFA references. If a claim was
truly contradictory, it would fall within the
scope of the Federal Trade Commission's deception
doctrine and U.S. law.
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Parental
Consent
1. Information
collectors/trackers must obtain valid parental
consent whenever personally-identifiable
information is collected from children.
2. The child must understand
that s/he needs to get parental permission before
proceeding and the parent must receive complete
disclosure (as described above).
3. Access to those areas of the
site where information is collected or tracked
must be conditioned on receipt of valid parental
consent;
4. The burden is on the
collector/tracker to obtain valid parental
consent through writing or other electronic
mechanisms.
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1. Advertisers
to children who collect identifiable information
online should make reasonable efforts, in light
of the latest available technology, to ensure
that parental permission is obtained.
2. Before asking children
for information about themselves or others,
advertisers should remind children to ask a
parent for permission to answer the information
gathering questions. Parental receipt of
disclosure is implied but not an explicit
condition of access.
3. Advertisers to children
who collect identifiable information online
should make reasonable efforts, in light of the
latest available technology, to ensure that
parental permission is obtained. Parental
consent is implied but not an explicit condition
of access.
4. Advertisers to children
who collect identifiable information online
should make reasonable efforts, in light of the
latest available technology, to ensure that
parental permission is obtained.
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1.
CARU's "reasonable efforts" definition
elaborates on this, saying "for...personally
identifiable information...the company must
obtain prior parental consent, regardless of
intended use." The Guidelines go on to
recognize the impact of available technology on
ensuring this permission is obtained.
2. CARU questions how under any
instructions, such as those recommended by CME ,
can make a child "understand" the need
to get permission. However, CARU recognizes the
importance of encouraging communication between
parent and child. And in the case of collecting
identifiable information, the "reasonable
efforts" definition emphasizes that the
company "must obtain prior parental
consent" and "must clearly disclose the
nature and intended uses of the
information."
3. CARU's "reasonable
efforts" definition emphasizes that the
company "must obtain prior parental
consent" in such cases.
4. CARU's "reasonable
efforts" definition emphasizes that the
company "must obtain prior parental
consent" in such cases, placing the burden
on the collector/tracker in light of the latest
available technology.
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Collection
& Use of Information
1. Parents must be able to
correct information already collected about and
from their children.
2. Parents must be able to
prevent the further use of their children's
information after it has been collected.
Scope of the Guidelines
1. CME/CFA guidelines address
deceptive and unfair collection and tracking
practices involving children under age 16.
2. CME/CFA guidelines govern
collection and tracking practices for
"commercial marketing purposes" which
is defined as practices that include, but are not
limited to those that:
promote, sell or deliver goods
and services through direct sales pitches, brand
awareness-building campaigns, and other similar
marketing strategies; perform market research;
foster the promotion, sale or delivery of goods
and services though the sale, rental,
compilation, or exchange of lists; or delete and
add individual children, members of their
families, other household members, and other
persons the child knows to the lists.
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1. CARU does not address this
issue. 2. CARU does not
address this issue.
1. CARU guidelines apply to
Internet and online advertising to children under
12.
2. CARU guidelines apply to
"advertisers." Those who do not
advertise or market a product or service for
children yet still collect information from
children (such as a market research firm) are not
"advertisers" and would fall outside of
the scope of the CARU guidelines
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1. CARU's "reasonable
efforts" definition explains that for
"...identifiable information...the company
must directly notify the parent of the nature and
intended uses and offer the opportunity to remove
or correct the information. CARU addresses this
issue. 2. In addition to
the above, in Data Collection, #8, it states,
"...there should be an opportunity with each
mailing for the child or parent to choose by
e-mail to discontinue receiving mailings."
CARU addresses this topic.
1. CARU's jurisdiction was
determined to be confined to children under 12 to
harmonize it with the provisions of the
Children's Television Act and other Federal
legislation.
2. In the introduction to the
new section on Interactive Electronic Media, CARU
specifically defines advertising for the purposes
of this section as including making a sale or
collecting data. Therefore, the Guidelines apply
to all areas where privacy concerns are raised.
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