HSPD-12: Frequently Asked Questions
What are the steps involved in the overall HSPD-12 card issuance process?
HSPD-12 Sponsorship, Enrollment, and Card Issuance Process
What is the USAccess Program?
ABOUT USACCESS: The USAccess program
is a government-wide initiative to issue common,
federal ID credentials to all federal employees
and contractors. These credentials provide
federal employees with an easily recognizable
way to identify themselves as well as trust
the identity of other USAccess credential
holders.
The GSA Managed Service Office (MSO) established
the program in response to Homeland Security
Presidential Directive-12 that requires federal
agencies to produce and issue PIV-compliant
credentials to employees starting in October
2006.
For more information, please visit: www.fedidcard.gov.
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Naming Policy for USAccess Cards
(HSPD-12 Cards) |
Can an Applicant’s nickname be printed
on his/her USAccess card?
The name printed on the USAccess card must
be the Applicant’s legal name. USAccess policy
(as dictated by NIST FIPS 201 requirements)
does not allow nicknames (i.e. use of “Jim”
instead of “James”) to be printed on the USAccess
card.
Please visit the NIST
web site for more information on FIPS 201
requirements.
What Should Applicants Bring To Their
Enrollment Appointment?
To enroll and register for a USAccess card,
an Applicant must present two forms of identification,
one of which must be from the list of acceptable
primary forms of identification. (See the
Acceptable Forms of Identification guide available
on the USAccess Web site for complete details)
We encourage Applicants to verify that their
identification documents match the name that
was entered in their Applicant record in the
system. To do this, Applicants should view
the email they received informing them to
make an appointment to visit a USAccess center.
(See the sample email at end of this Tip.)
The Applicant’s First and Last Name presented
on their identification documents must match
the FIRST and LAST Names entered in the USAccess
system (i.e. what appears in the email). If
the Applicant sees any discrepancies, we ask
that they contact their Sponsor, as the Sponsor
will have to correct the system record in
order for the Applicant to enroll. (The Sponsor’s
name and email address also appear in the
email the Applicant receives.)
NOTE: ID documents presented by Applicants
MUST match the name entered in the system.
If the ID document does not match what is
in the system and the Applicant still goes
to his/her appointment, they will NOT be able
to enroll, and will be asked to reschedule
your appointment.
If mismatches appear and the system is incorrect,
you need to contact your Sponsor (the person
who entered your information in the system),
who will update your information in the USAccess
system.
Are There Any Exceptions To the Naming
Rules?
FIRST and LAST names on identification documents
MUST match the FIRST and LAST names entered
in the Applicant’s record. If the names do
not match, the Applicant must either return
to enrollment with documents that match the
names in the Sponsorship record, or contact
the Sponsor to have their name corrected in
the Sponsorship record.
The only time identity source documents with
different names can be accepted is when an
official linking document such as a marriage
certificate, certified copy of birth certificate,
or court record can be provided linking the
name on the source document to the name in
the sponsorship record.
Registrar Enrollment Procedure for
Name Mismatch
Example 1: If the FIRST and LAST names
match, but the MIDDLE names do not match,
the Registrar should enroll the applicant
and flag the record for more validation required.
Enroll Applicant
and Flag Record for More Validation
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Sponsorship Record Shows: |
Identity Documents Show: |
Mary L. Smith |
Driver's License: Mary Blakely Smith
Government Agency ID: Mary Smith |
Example 2: If the FIRST and LAST
names match, but the MIDDLE names do not match
and there is a story and a linking document
that substantiates the difference, the Registrar
can enroll the person without flagging the
record.
Enroll Applicant
(No Flag Required)
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Sponsorship Record Shows: |
Identity Documents Show: |
Mary L. Smith |
Driver's License: Mary Blakely Smith
Government Agency ID: Mary Smith
Linking Document: Birth Certificate showing
maiden name, Mary Louise Blakely |
Mary Smith (No middle name) |
Driver’s License: Mary Blakely Smith
Government Agency ID: Mary Smith (No
middle name)
Mary is from Texas where the maiden name
is entered on women's Driver's Licenses
in place of the middle name. Mary says Blakely
is her maiden name. |
This page was last updated on April 07, 2009
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