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File A Safety Complaint
How to report a safety ComplaintSelect how you would like to report your complaint. See below for information regarding this form.
Who we areWe are The Office of Defects Investigation (ODI), an office within the National Highway Traffic Safety Administration (NHTSA). ODI conducts defect investigations and administers safety recalls to support the NHTSA's mission to improve safety on our Nation's roadways. Why your complaint is importantYour complaint information will be entered into NHTSA-ODI's vehicle owner's complaint database and used with other complaints to determine if a safety-related defect trend exists.
How Your complaint is Handled
Filling out this formTypes of safety complaintsThere are four types of safety complaints you can report.
Time needed to completeThe average time to complete the minimum requirements of this form is eight to ten minutes. It is advised you gather the necessary information for your complaint type before completing the complaint form. Information neededBelow is a list of items you will need for each type of Complaint. Select the "+" button for the type to see what information you will need. ![]() Vehicles
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We Value Your Privacy
Send your suggestions or comments to webmaster@nhtsa.dot.gov. |
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All the information that you submit to NHTSA will be transmitted using secure mechanism.
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The Privacy Act of 1974 - Public Law 93-579, As Amended: This information is requested pursuant to the authority vested in the National Highway Traffic Safety Act and subsequent amendments. You are under no obligation to respond to this questionnaire. Your response maybe used to assist the NHTSA in determining whether a manufacturer should take appropriate action to correct a safety defect. If the NHTSA proceeds with administration enforcement or litigation against a manufacturer, your response, or statistical summary thereof, may be used in support of the agency's action. |