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Handbook AS-353 - Guide to Privacy, the Freedom of Information Act, and Records Management >
3 Privacy Procedures > 3-2 Collecting Information from Customers, Employees,or Other Individuals
The Postal Service may only collect and maintain information relating to customers, employees, or other individuals that is needed or relevant to carry out a purpose authorized by statute or by executive order. To the greatest extent practical, information should be collected directly from the customer, employee, or individual. The Postal Service may not collect or maintain information describing how individuals exercise their rights protected by the First Amendment, unless the Postmaster General determines that the information is necessary to carry out a statutory purpose of the Postal Service.
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