Introduction
OFDT's Information Technology Division (ITD) is responsible for
managing and maintaining an integrated, cohesive technology program
in support of the mission of the Federal Detention Trustee. Working
with Federal agencies, detention stakeholders and the Federal Courts,
ITD works to emplace technology that drives efficiencies within
the detention community. ITD is committed to investing in
current, proven technologies, leveraging data sharing initiatives,
and implementing new and emerging enterprise solutions to enhance
our detention services and operations.
OFDT's Information Technology Division Goals:
Systems Development and Security Services
- Develop and implement enterprise solutions that improve performance
and drive efficiencies;
- Support legacy systems that are critical to detention operations
and services.
Information Sharing
- Champion inter-jurisdictional IT solutions that achieve full
interoperability amongst Federal, state and local detention
providers and the US Courts;
- Lead, participate in, or collaborate with eGovernment working
groups to develop and implement government-wide solutions.
Information Technology Management
- Develop/acquire, implement and improve processes, products
and mechanisms for managing IT human capital, enterprise architecture,
investment and program management, IT security and the strategic
management of IT resources.
OFDT's Information Technology Portfolio: The following
systems are managed by ITD to support the federal detention community:
DSNetwork Concept. A strategy was
outlined, and in late 2006, OFDT launched the Detention Services
Network (DSNetwork).
Taking advantage of the demand for e-governing capabilities, DSNetwork
was defined to be a multifaceted, full-service Internet site to
meet all detention services needs. The centralized system will
address the procurement of private detention services, state and
local intergovernmental agreements, report on Quality Assurance
Reviews/Inspections and offer customized search capabilities. The
goal is to significantly improve interaction between government
agencies and service providers and reduce lengthy and cumbersome
workloads.
This multi-service site will allow users to access a secure website
and a specific service, e.g., to locate available housing; to allow
service providers to register available detention space for federal
use; to provide procurement services for housing, transportation,
and medical care; and to access recently performed Quality Assurance
Review (QAR) reports. DSNetwork will provide for future
management analysis and reporting through electronic documentation
and archived transactions.
For more information on DSNetwork, please refer to the Navigation
Bar on the left.
The eDesignate system is the system of choice for the
U.S. Marshals Service (USMS), the Bureau of Prisons (BOP) and the
94 United States Federal Court Districts to process designations
and initiate the movement of prisoners to their incarceration location.
eDesignate delivers the necessary prisoner documents
and data via a secure, electronic means to the BOP in one complete
package enabling all agencies to monitor and provide relevant information,
when needed. By effectively shortening the post-sentence process, eDesignate helps
contain detention costs.
Working in partnership with the Federal Courts, USMS and BOP,
eDesignate not only eliminated an antiquated, paper-based workflow
process but also created the ability to automatically capture relevant
detainee data from other agency systems.
HOW eDesignate WORKS:
To facilitate faster processing and reduce workload, the eDesignate
system replaces paper-based mail with an electronic business process
management alternative.
The eDesignate system collects:
- the Judgment and Commitment order
- Pre-Sentencing Investigation report
- Statement of Reasons
- USMS 129 data
- Detainers, and other designation data, as required
The electronic solution presents these documents in one complete
designation package to the BOP, at a single point in time. The
system also provides feedback mechanisms across agencies for faster
case resolution.
Additionally, the eDesignate system not only provides
users across agencies with a level of collaboration never before
realized, but also enables managers to cross level workloads internally,
monitor performance and audit status both internally and externally.
eDesignate Customer Service
A customer support service team provides training, application
technology support and development improvements. The team consists
of help desk personnel, detention and designation Subject Matter
Experts (SME), and dedicated eDesignate System trainers.
eDesignate Helpline: 877.OFDT HLP (877.633.8457) or 202.305.8790
Hours of operation are 7:00 a.m. to 7:00 p.m. (EST), Monday thru
Friday.
Additionally, to serve its customers, the eDesignate team
hosts a multi-agency working group which provides input to the
designation process with feedback across agencies. This working
group has been instrumental in providing input for the formulation
of policies and procedures to standardize the designation process
as well as determining effective metrics to monitor best performance.
Last Updated: April 09, 2009 |