Charles H. Bronson, Commissioner - LuAnn Stiles, Director

File a Complaint

Complaint Forms | After I file a Complaint | Regulated Programs

The Florida Department of Agriculture and Consumer Services functions as the state's clearinghouse for consumer complaints.  We assist consumers with information, protection and complaints, regardless of whether we regulate that particular industry. 

Complaint Forms

Consumer Complaint Form
Use these forms for general complaints. Do Not use this form for Do Not Call or Motor Vehicle Repair complaints.
" " Online Form
" " Download Form

Do Not Call Complaints
Use these forms for Do Not Call complaints only.
" " Online Form
" " Download Form

Motor Vehicle Repair Complaints
Use these forms for Motor Vehicle Repair complaints only.
" " Online Form
" " Download Form

After I file a Complaint

Upon receipt, we review each complaint and take the following action:

  1. If the complaint falls within another agency's jurisdiction, we refer it to that agency;
  2. If the complaint falls within our jurisdiction, we attempt informal mediation to resolve the consumer's dispute and evaluate the business for compliance with applicable statutory provisions; or
  3. If a complaint is filed against a business that is not regulated by any federal, state or local government entity, we will attempt informal mediation to resolve the consumer's dispute.
Regulated Complaints and Information

The Department of Agriculture and Consumer Services has regulatory authority over some of Florida's business industries. These include:

If you have any additional questions, please contact the Florida Department of Agriculture and Consumer Services at 1-800-HELP-FLA (435-7352) if you are calling from within Florida; (850) 488-2221 if you are calling from outside of Florida; or 1-800-FL-AYUDA (352-9832) en Español.