National Passport Information Center
For passport questions, travel emergencies, or to make an appointment at one of our
Regional Passport Agencies, please contact the National Passport Information Center (NPIC).
CALL USDue to higher than expected call volume, we are experiencing longer than normal hold times. Please call back during the off-peak hours of 7:00pm to 10:00pm Eastern Time. You may also check the status of your passport application online.
1-877-4-USA-PPT (1-877-487-2778)
TDD/TTY: 1-888-874-7793
Passport Information is available 24 hours, 7 days a week.
Speak with a representative Monday-Friday, 8 a.m. to 10 p.m., EST, excluding federal holidays.
E-MAIL US If you have a general passport question or have not yet applied, send us an e-mail.
Report a travel emergency or make an appointment by telephone only.
Locate all of our Regional Passport Agencies across the country by viewing one of the following:
- Passport Agency Flash Map (Flash Player only)
- Regional Passport Agency Information (html page)
To Schedule an Appointment at one of our Regional Passport Agencies contact the National Passport Information Center using the information above.