National Weather Service
Professional Development Series
Professional Competency Unit


Customer/Partner Service Management

PCU 2: Utilize Science and Technology-Based Service Decision Making

Producer: To Be Determined


Description of Job Duty Competency to be Achieved

Maintain an environment supporting the effective use of the latest science and technology in services and dissemination.


Description of Need

Use of latest science and technology supports the production of high quality products and services.


Specific Job Task Skills and Knowledge

1. Foster science and technology partnerships.

2. Encourage local research projects.

3. Support technology infusion.

4. Motivate exploration of new operations information.

5. Support a healthy training and learning environment.


Instructional Components

Instructional Component 2.1: A motivational talk by the RD.


Proposed Evaluation

Evaluation 2.1: To be determined.


Return to Customer/Partner Service Management PDS page


Last reviewed or updated on 5/26/00