Face-to-face Tax Help
IRS Taxpayer Assistance Centers are your source for personal tax help when you believe your tax issue cannot be handled online or by phone, and you want face-to-face assistance.
If you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you're more comfortable talking with someone face-to-face, visit your local Taxpayer Assistance Center where you can spread out your records and talk with an IRS representative across the counter. No appointment is necessary - just walk in. If you prefer, you may call a local number (see chart, below) to learn about available and alternate services, and to reschedule appointments with IRS personnel. If you have an ongoing, complex tax account problem or a special need, such as a disability, an appointment may be requested. All other issues will be handled without an appointment.
Note: Before visiting your local office click on “Services Provided” in the chart below to see what services are available. Services may vary from site to site. You can get these services on a walk-in, non-advance appointment basis.
Multilingual assistance is available in every office. Hours of operation are subject to change.
City |
Street Address |
Days/Hours of Service |
Telephone * |
Altoona |
1601 Eleventh Ave.
Altoona, PA 16601 |
Monday-Wednesday & Friday - 8:30 a.m.- 4:30 p.m. (Closed for lunch 12:30 p.m.-1:30 p.m.)
Service Provided
|
(814) 944-3532 |
Bethlehem |
3 W. Broad St. Bethlehem, PA 18018 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
Service Provided
|
(610) 865-8208 |
Butler |
220 S. Main St.
Butler PA 16001 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 p.m.-1:30 p.m.)
Service Provided
|
(724) 282-4531 |
Erie |
1314 Griswold Plaza
Erie, PA 16501 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 p.m.-1:30 p.m.)
Service Provided
|
(814) 456-8967 |
Harrisburg |
228 Walnut St.
Harrisburg, PA 17108 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
Service Provided
|
(717) 777-9650 |
Jenkintown |
801 Old York Rd.
Jenkintown, PA 19046 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
Service Provided
|
(215) 887-6134 |
Johnstown |
319 Washington St.
Johnstown, PA 15901 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 pm - 1:30 pm)
Service Provided
|
(814) 533-4221 |
King of Prussia |
601 South Henderson Rd.
King of Prussia, PA 19406 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
Service Provided
|
(610) 992-5130 |
Lancaster |
1720 Hempstead Rd.
Lancaster, PA 17601
|
Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 1:00 p.m. - 2:00 p.m.)
Service Provided
|
(717) 291-1994
|
Media |
1400 N. Providence Rd.
Media, PA 19063 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 1:00 p.m.-2:00 p.m.)
Service Provided
|
(610) 891-6002 |
Monroeville |
4314 Old William Penn Highway, Monroeville, PA 15146
|
Monday-Friday - 8:30 a.m. - 4:30 p.m..
(Closed for lunch 12:30 p.m.-1:30 p.m.)
Service Provided
|
(412) 856-1913
|
Philadelphia |
600 Arch St.
Philadelphia, PA 19106 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
Service Provided
|
(215) 861-1225 |
Pittsburgh |
1000 Liberty Avenue Pittsburgh, PA 15222 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
Service Provided
|
(412) 395-5667 |
Reading |
201 Penn St.
Reading, PA 19601 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 1:00 p.m.-2:00 p.m.)
Service Provided
|
(610) 320-5154 |
Scranton |
409 Lackawanna Ave.
Scranton, PA 18503 |
Monday-Friday - 8:30 a.m.- 4:30 p.m.
Service Provided
|
(570) 961-2493
|
State College |
2038 Sandy Drive State College, PA 16803 |
Thursday 9:00 a.m.-3:00 p.m.
(Closed for lunch 12:30 p.m.-1:30 p.m.)
Services Provided
|
(814) 234-8735 |
Warrendale |
547 Keystone Drive
Warrendale, PA 15086 |
Monday - 8:30 a.m. - 3:30 p.m.
(Closed for lunch 12:30 p.m.-1:30 p.m.)
Services Provided
|
(724) 772-5111 |
Washington |
162 W. Chestnut St.
Washington, PA 15301 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 p.m.-1:30 p.m.)
Services Provided
|
(724) 229-5985 |
Wilkes Barre |
7 North Wilkes-Barre Blvd.
Wilkes-Barre, PA 18702
|
Monday-Friday - 8:30 a.m.-4:30 p.m.
Service Provided
|
(570) 821-4076 |
Williamsport |
330 Pine St. Williamsport, PA 17701 |
Monday - Friday - 8:30 a.m.-4:30 p.m.;
(Closed for lunch 12:30 p.m. - 1:30 p.m.)
Service Provided
|
(570) 326-1632 |
York |
2801 Eastern Boulevard
York, PA 17402 |
Monday-Friday - 8:30 a.m. - 4:30 p.m.
Service Provided
|
(717) 757-4977
|
* Note: The phone numbers in the chart above are not toll-free for all locations. When you call, you will reach a recorded business message with information about office hours, locations and services provided in that office. You may leave a message to request an appointment for help resolving a tax issue or to reschedule an existing appointment. You will receive a return call within two business days. If face-to-face assistance is not a priority for you, you may also get help with IRS letters or resolve tax account issues by phone, toll free at 1-800-829-1040 (individuals) or 1-800-829-4933 (businesses).
The Taxpayer Advocate Service: Call (215) 861-1304 in Philadelphia or (412) 395-5987 in Pittsburgh, or 1-877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS.
For further information, see Tax Topic 104
Partnerships
IRS and organizations all over the country are partnering to assist individual and families. Through these partnerships, organizations are also achieving their own goals. These mutually beneficial partnerships are strengthening outreach efforts and bringing education and assistance to millions.
For more information about these programs for individuals and families, contact the Stakeholder Partnerships, Education and Communication Office at:
Internal Revenue Service
600 Arch St., Rm 7310
Philadelphia, PA 19106
Internal Revenue Service
WS Moorehead Bldg
1000 Liberty Ave., Rm 919A
Pittsburgh, PA 15226
For more information about these programs for businesses, your local Stakeholder Liaison office establishes relationships with organizations representing small business and self-employed taxpayers. They provide information about the policies, practices and procedures the IRS uses to ensure compliance with the tax laws. To establish a relationship with us, use this list to find a contact in your state:
Stakeholder Liaison (SL) Phone Numbers for Organizations Representing Small Businesses and Self-employed Taxpayers.
|