Viewing Videos Using RealPlayer

RealPlayer Setup

• To install the RealPlayer client onto a computer, go to this URL http://www.real.com/freeplayer/?rppr=edu
• Select “Free Download”
• Select “Run” (you may need to select “Run” a second time after the download)
• Accept the terms
• Select options (or unselect) and continue through the installation.
• At the end of the installation, you will be prompted to try the “SuperPass” from Real; it’s recommended you select “No Thanks”.
• Select “Finish”
• RealPlayer will open; you can close RealPlayer and simply click the URL for the stream that you want to watch.

Troubleshooting Possible Issues

• If the stream should freeze or stop during the presentation, close out of the player and re‐open the URL to the stream link provided above.
• If you are watching the presentation from behind a firewall, ensure you have the following ports open TCP 80, 554, 4040, 7070, 8080, 443
• If you’re not sure if you’re firewall is blocking these ports, you can test streaming capability from here ‐ http://service.real.com/realplayer/test/ ‐ simply try any of the test videos.

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