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Student Position Job Descriptions

 The Willis 24hr Lab Management is currently accepting application for Customer Service Representative positions. If you are interested in applying for a position please go through the UNT career center

1. Lab Customer Service Representatives (CSRs) :(13-18 Positions- Currently Accepting applications) This is a Tuition Waiver position.

Basic hardware troubleshooting. Assist & train patrons with PC use & software. Must be proficient with MS Office suite, EagleMail, and internet browsing. Should be familiar with the use of Library Electronic Resources. Monitor the usage & care of the lab facilities, check users in & out of the lab, administrative tasks, answer phone, run errands and other duties as assigned.

Must be a UNT student & have good language skills, easily understood when answering phones & greeting incoming guests. Must be organized; a team player; dependable; punctual; able to effectively deal with the public; and be able to work w/o constant supervision. Should be self-motivated and driven to learn and retain new skills. Good working knowledge of computers and software applications. Must be firm in following and enforcing policies & procedures. Must be able to lift 10-40 lbs. Knowledge of UNT campus helpful.

2. Office Assistant (Currently Filled):

This is a Work Study position.

Typing, computer entries, maintaining and filing office records, running campus errands and general office duties. Will answer & direct phone inquiries, some lifting of boxes and various other duties as assigned.

Must have good language skills, easily understood when answering phones & greeting incoming guests. Must be organized; a team player; dependable; punctual; able to effectively deal with the public; and be able to work w/o constant supervision. Should be self-motivated and driven to learn and retain software skills. Good Working Knowledge of computers and software applications. Must be firm in following and enforcing policies & procedures. Must be able to lift 10-40 lbs. Knowledge of UNT campus helpful.

This page is maintained by Shane Yeargan last modified Friday, March 06, 2009. 02:44 PM

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