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Overview Thank you for visiting SmithsonianStore.com and reviewing our privacy policy. This privacy policy applies only to the online activities of SmithsonianStore.com. For direct mail and other marketing activities not involving electronic commerce, SmithsonianStore.com adheres to the Direct Marketing Association's Privacy Promise and privacy guidelines.
Secure Ordering Online Your online credit card transactions are secure with SmithsonianStore.com. We use Secure Socket Layering (SSL), the industry-standard encryption technology (128-bit encryption) that ensures safe Internet transmission of your personal information. Typically, your browser will provide an indication that you are entering a secure area (e.g. an icon on the browser window; a popup message on your monitor or an "https" in the URL indicator on the browser). A credit card purchase on our Web site is as safe as it is by telephone, mail or in person. If you prefer to order by phone, you may purchase all merchandise you see online by calling toll-free 1-800-322-0344.
If You Send Us Personal Information SmithsonianStore.com will only collect personal information which you knowingly provide by purchasing merchandise, registering on the site, becoming a Smithsonian member, or some other voluntary action. If you provide personal information, we will use it to respond to your inquiry, answer your question or fulfill your order as you specify. We may also mail you information about Smithsonian programs, activities, membership and support opportunities, product updates and special events. From time to time, you may also receive information on opportunities or offers from organizations outside the Smithsonian. If at anytime you do not wish to receive information on these opportunities and related offers, simply call 1-800-322-0344 to let us know.
We will not provide your email address to anyone outside SmithsonianStore.com without your permission to do so. With your permission, you may receive information about programs, activities, membership and support opportunities, product updates and special events from the Smithsonian and our partners, affiliates and sponsors. When you receive any email, you will always have the option to decline future electronic communication.
Cookies "Cookies" are small pieces of information attached to your browser by a website that you visit. Cookies are used to track usage patterns, traffic trends and customer behavior, as well as to record other information from the website. When you register on the Website, cookies also allow us to save information so that you will not have to re-enter it the next time you visit. Many content adjustments and customer service improvements are made based on the data derived from cookies. Information that we collect from cookies will not be used to create profiles of users and will only be used in aggregate form.
We may employ other companies to provide marketing services on our behalf. With our approval, these third parties may also place "cookies" for analysis purposes. These third-party companies will have access to the information needed to perform their functions but cannot use that information for any other purpose. These third-party companies will only have access to non-personal information about your visit or transaction, such as the URLs which lead you to and around our site, pages visited, the product(s) purchased, and the amount spent; these companies will not have access to information that will allow them to personally identify you.
You may set your browser to refuse cookies from any website you visit. If you do so, you will still be able to enjoy shopping at SmithsonianStore.com, though you will forfeit some of the interactive features.
Children and Privacy We at SmithsonianStore.com are concerned about protecting children's privacy. We do not knowingly market to children or collect personally identifiable information from children. No child should shop or submit personal information to this or any other website without the consent of a parent or guardian.
Comments At SmithsonianStore.com we are interested in your comments and feedback. Please help us respond to your comments and inquiries by sending them to the appropriate department. Email us at SmithsonianCatalog@si.edu, or click here for more contact information.
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